Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Cardinal Family Chiropractic
03.2022 - Current
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Department Head
Hobby Lobby International Inc.
01.2019 - 12.2021
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Assessed, optimized and elevated operations to target current and expected demands.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Followed all safety protocols and company processes and procedures.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Manager
Francesca's
01.2019 - 04.2019
Organized schedules, workflows and shift coverage to meet expected business demands.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Enforced company policies and procedures to strengthen operational standards across departments.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Team Leader
Chick-Fil-A Inc.
05.2016 - 08.2018
Delegated daily tasks to team members to optimize group productivity.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Integrated process improvements to increase overall workflow.
Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
Senior Key Holder
Marie and Marcele Boutique
11.2017 - 07.2018
Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Taught junior employees how to meet operational and sales goals with proactive management strategies.
Registered Nurse,OR Assistant Nurse Manager at FirstHealth of the Carolinas Moore Regional HokeRegistered Nurse,OR Assistant Nurse Manager at FirstHealth of the Carolinas Moore Regional Hoke