Olivia Canales
Cave Creek,AZ
Summary
Adept at enhancing dining experiences, I significantly improved efficiency at Keeler's Neighborhood Steakhouse through meticulous attention to table turnover and seamless event setups. My expertise in food safety from a year long Culinary Arts course and strong teamwork ethic contributed to superior service and operational excellence. Demonstrated adaptability and a customer service focus, ensuring satisfaction and repeat business.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dining Room Assistant
Keeler's Neighborhood Steakhouse
05.2023 - 05.2024
- Supported an enjoyable atmosphere for diners by maintaining a professional demeanor while efficiently attending to their needs.
- Assisted in the setup and breakdown of events, ensuring timely completion and smooth operations.
- Increased overall efficiency of the dining room by closely monitoring table turnover rates and adjusting tasks accordingly.
- Facilitated smooth dining experiences through effective communication with servers, hosts, and management teams.
- Contributed to seamless transitions between courses in multi-course meals through timely clearance of dishes and utensil replacement when necessary.
- Provided exceptional service by promptly refilling beverages, clearing tables, and attending to special requests.
- Assisted in training new Dining Room Assistants on company policies, procedures, and expectations for optimal job performance.
- Supported efficient restaurant operations by restocking supplies, cleaning workstations, and completing side tasks as needed.
- Assisted customers with carry-out service.
- Engaged in suggestive selling and other sales techniques.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 09.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Monitored inventory and requisitioned low-stock items.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
Education
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05.2026
Skills
- Strong teamwork
- Customer service focus
- Cleanliness and hygiene
- Food safety awareness
- Table setting knowledge
- Adaptive Learning
- Table clearing
- Food safety understanding
- Food Running
Certification
Food Handler's Card
Languages
Spanish
Full Professional
Timeline
Dining Room Assistant
Keeler's Neighborhood Steakhouse
05.2023 - 05.2024
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 09.2023
High School Diploma -
Cactus Shadows High School
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