Olivia Carr
Naples,FL
Summary
Always ready and willing to assist fellow employees with job tasks. I can handle various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
Work History
Server
High Cotton Charleston Restaurant
01.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Newborn Nanny
Chelsea And Joe Sceusa
10.2021 - 08.2023
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Monitored children's play activities to verify safety.
Hostess
Wasabi
02.2019 - 04.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Ignitia Virtual Academy
Scottsdale, AZ05.2023
Skills
- Customer Satisfaction
- Punctuality
- Active listener
- Problem-solver
- Communication
- Teamwork
- Social skills
- Efficiency
Timeline
Server
High Cotton Charleston Restaurant
01.2022 - 02.2023
Newborn Nanny
Chelsea And Joe Sceusa
10.2021 - 08.2023
Hostess
Wasabi
02.2019 - 04.2020
High School Diploma -
Ignitia Virtual Academy
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