Olivia Carter
The Colony,TX
Summary
The candidate is a higher education and nonprofit professional with 7+ years of work experience in these areas. Primary areas of expertise include curriculum development, content development, instructional design, copywriting and editing.
Overview
5
5
years of professional experience
Work History
Email Marketing Coordinator
Salem Web Network
08.2022 - Current
- Works to ensure consistent delivery of email publications and promotional emails, on time and error-free
- Executes email campaigns from setup, segmentation, testing, and deployment for brands and client promotional offers
- Monitors and responds to customer service and email subscriber inquiries
- Analyzes email performance metrics and develops and maintains reports
- Keeps up to date with and adherence to email marketing best practices
- Develops mass promotional emails
Enrollment Coach
Ruffalo Noel Levitz
10.2021 - Current
- Responsible for implementing recruitment and enrollment strategies and utilizing a caseload management approach to support students throughout the enrollment process
- Assists & coaches students to make informed decisions relating to their education and career goals
- Develops and implements strategic communication plans for student outreach, recruiting, and advising
- Informs the student of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success
- Monitors student participation and progress through the enrollment process to ensure that students are in alignment with University policies.
Freelance Copywriter
Prov LTD
04.2022 - 08.2022
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Improved search result rankings with targeted SEO strategy.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
External Instructional Designer
Lancaster Bible College
03.2022 - 08.2022
- Collaborated with faculty members to design online and/or blended courses in accordance with industry-standard instructional design procedures and practices
- Assessed course quality in accordance with institutional, accreditation, and industry standards
- Identifed faculty and student needs and provide appropriate solutions
- Designed course content in accordance with institutional standards
- Targeted diverse learning modalities in development of new course content and training programs.
- Designed course materials and supported implementation.
Resource Development Manager
Pentecostal Church of God International Headquarters
06.2020 - 08.2021
- Designed and edited promotional publications such as brochures.
- Established goals and procedures for solicitation, funds management and disbursement.
- Determined target demographics and devised strategic marketing initiatives to reach target audiences.
- Promoted program to funders through direct appeals and special publications or online appeals.
Adjunct Faculty
Messenger College
08.2018 - 05.2021
- Practical Ministry Training (Fall 2018, Fall 2019, Fall 2020) - 1 credit
- PMT1021 Practical Ministry Training (Spring 2019, Spring 2020, Spring 2021) - 1 credit
- COM1013 Academic Success (Fall 2020) - 3 credits
Enrollment Services Counselor & Teacher Assistant
Messenger College
08.2018 - 06.2020
- Developed lesson plans based on state, Department of Education, and College requirements
- Planned, prepared, and developed various teaching aids such as bibliographies, charts, graphs, etc
- Supervised student help, and proctored academic tutoring sessions.
- Maintained confidentiality of records relating to clients' treatment.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
Enrollment Services Counselor & Teacher Assistant
Messenger College
- Served as academic advisor to both current and prospective students and with parents, ministers, etc
- For each learning platform
- Observed students’ performance and recorded relevant data to assess progress
- Served on the Academic Affairs Committee, Online Development Committee, Faculty Senate
- Oversaw the processing of prospective students from the first contact to matriculated status
- Developed strategic enrollment plans which resulted in a 25% increase in enrollment numbers and a 50% increase in retention rates at the institution
- Planned, supervised, and hosted enrollment events for the institution.
Education
Master of Arts - Theological Studies
Messenger College
Springfield, MO04.2020
Bachelor of Arts - Christian Ministries
Messenger College
Euless, TX05.2017
Skills
- Non-profit Communications
- Curriculum Development
- Instructional Strategies
- Communications and Media
- Writing Revision
- Content Strategy
- Content Development
- Copywriting & Editing
Timeline
Email Marketing Coordinator
Salem Web Network
08.2022 - Current
Freelance Copywriter
Prov LTD
04.2022 - 08.2022
External Instructional Designer
Lancaster Bible College
03.2022 - 08.2022
Enrollment Coach
Ruffalo Noel Levitz
10.2021 - Current
Resource Development Manager
Pentecostal Church of God International Headquarters
06.2020 - 08.2021
Adjunct Faculty
Messenger College
08.2018 - 05.2021
Enrollment Services Counselor & Teacher Assistant
Messenger College
08.2018 - 06.2020
Enrollment Services Counselor & Teacher Assistant
Messenger College
Master of Arts - Theological Studies
Messenger College
Bachelor of Arts - Christian Ministries
Messenger College
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