Olivia Casey
Orlando,FL
Overview
3
3
years of professional experience
Work History
CONTRACTS/FACILITIES INTERN
SOAR TECHNOLOGY
12.2022 - Current
- Support staff members with their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gain valuable experience working within this specific industry, applying learned concepts directly into relevant work situations.
- Sort and organize files, spreadsheets, and reports.
- Gain hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Restock office, kitchen and other common areas to maintain adequate supplies.
- Report building issues to the building management to reduce safety concerns.
- Set up and brake down meeting rooms for events.
- Maintain incoming and outgoing shipment and mail logs to facilitate mailroom operations.
HOSTESS
AURORA At The CELESTE
10.2022 - 01.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
FILE CLERK
LAW OFFICE OF NICOLE TESTA MEHDIPOUR
05.2021 - 08.2022
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
HOSTESS
BLUE MOON FISH COMPANY
05.2021 - 12.2021
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Rosen College of Hospitality: Event Management
University of Central Florida
Orlando, FL05.2026
Associate of Arts - General Studies
Valencia College
Orlando, FL06.2023
Skills
- Proficient in Microsoft Word
- Advanced Microsoft Excel skills
- Experienced with Adobe software
- General technical proficiency
Timeline
CONTRACTS/FACILITIES INTERN
SOAR TECHNOLOGY
12.2022 - Current
HOSTESS
AURORA At The CELESTE
10.2022 - 01.2023
FILE CLERK
LAW OFFICE OF NICOLE TESTA MEHDIPOUR
05.2021 - 08.2022
HOSTESS
BLUE MOON FISH COMPANY
05.2021 - 12.2021
Bachelor of Arts - Rosen College of Hospitality: Event Management
University of Central Florida
Associate of Arts - General Studies
Valencia College
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