Olivia Castillo
Sacramento,United States
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
6
6
years of professional experience
Work History
Physical Therapy Aide
Campus Commons Physical Therapy
02.2022 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enforced safety procedures with all patients.
- Maintained supply inventory by placing orders when supplies ran low.
- Coordinated daily activities of patients to support them in their individual care programs.
ABA Technician
Autism Spectrum Therapies
03.2021 - 08.2022
- Equipped caregivers to be active participants in intervention through addressing specific goals, delivering coaching sessions and communicating with entire team.
- Followed Individualized Family Service Plan and developed methodologies for reaching each child's specific developmental goals.
- Delivered services in diverse settings such as homes, daycare centers and other community settings and maintained confidentiality of information regarding children and families.
- Coached family members and caregivers on client support to facilitate active involvement and carry-over in both home and community settings.
Barista
Starbucks
10.2017 - 03.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Education
Bachelor of Arts -
University of Sacramento
Sacramento, CASkills
- Loss Prevention Training
- Store Layouts
- Customer Needs Assessments
- Maintaining Clean Work Areas
- Customer Experience
- Strong Communication and Interpersonal Skills
- Customer Interaction
- Adaptable and Flexible
- Table Setting
Timeline
Physical Therapy Aide
Campus Commons Physical Therapy
02.2022 - Current
ABA Technician
Autism Spectrum Therapies
03.2021 - 08.2022
Barista
Starbucks
10.2017 - 03.2022
Bachelor of Arts -
University of Sacramento
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