Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Olivia Chadwick

Williamsburg,VA

Summary

I am hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. I work great within team setting, stock and assisting customers with locating desired items. I'm honest, adaptive, and always willing to learn. Excellent oral and written communication, directing my team, ranging from freshman in High School to adults older than me. Listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. And maintaining team moral

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Journeys
Williamsburg , Virginia
03.2023 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Developed relationships with suppliers to negotiate better prices.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Catering Coordinator

Publix
Williamsburg, VA
11.2022 - 05.2023
  • Assisted customers with food selection, inquiries and order customization requests.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Maintained records to orchestrate event details, customer requests and billing information.

Cashier

TJ Max
Williamsburg, VA
03.2020 - 01.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed refunds for worn, damaged and broken merchandise.

Education

Nursing

Rappahannock Community College
Saluda, VA
06.2026

High School Diploma -

New Kent High School
New Kent
06-2022

Skills

  • Customer Service
  • Detail-Oriented
  • Cash Register Operations
  • Problem Solving
  • Reliable and Responsible
  • Scheduling
  • Training New Employees
  • Friendly, Positive Attitude
  • Networking
  • Analytical and Critical Thinking
  • Microsoft Word
  • Conflict Resolution
  • Calm Under Pressure

Affiliations

I have a membership at the local Recreation center, i enjoy swimming, yoga and their dance classes and gym.

I read in my free time, my favorite author at the moment is Colleen Hoover.

I enjoy nature and gardening.

Accomplishments

Rappahannock
  • National Honor Society
  • Pharmaceutical Technician Trainee
  • Dual Enrollment Rappahanock Community College

Certification

  • CPR Certified

Timeline

Store Manager

Journeys
03.2023 - Current

Catering Coordinator

Publix
11.2022 - 05.2023

Cashier

TJ Max
03.2020 - 01.2022

Nursing

Rappahannock Community College

High School Diploma -

New Kent High School
Olivia Chadwick