Olivia Chase
Ellington,CT
Summary
Dynamic First Line Cook with a proven track record at 99 Restaurant & Pub for enhancing kitchen efficiency and productivity. Excelled in adapting to new culinary techniques and leading coworkers, ensuring food safety and maximizing customer satisfaction. Skilled in both interpersonal communication and rigorous food safety procedures, consistently achieving high accuracy in order preparation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
First Line Cook
99 Restaurant & Pub
Vernon, CT
10.2018 - Current
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Team Member
Moe's Southwest Grille
Killingly, CT
04.2018 - 09.2018
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
Server
Pho Real Vietnamese Cuisine
Putnam, CT
04.2017 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
None - Chemical Engineering
Worcester Polytechnic Institute
Worcester, MAHigh School Diploma -
Enrico Fermi High School
Enfield, CT06.2016
Skills
- Adaptability in stressful environments
- Food safety and knowledge of proper procedures
- Supervising operations and directing coworkers
- Creating new procedures to increase efficiency and productivity
- Interpersonal skills to foster good relationships with coworkers and management
Certification
ServSafe Certified as of 7/28/24
Timeline
First Line Cook
99 Restaurant & Pub
10.2018 - Current
Team Member
Moe's Southwest Grille
04.2018 - 09.2018
Server
Pho Real Vietnamese Cuisine
04.2017 - 04.2018
None - Chemical Engineering
Worcester Polytechnic Institute
High School Diploma -
Enrico Fermi High School