Olivia Chu
Tustin,CA
Summary
Adaptable and detail-oriented professional with a background in customer service and marketing. Known for effectively training team members and enhancing customer engagement. Ready to leverage bilingual communication skills to drive impactful marketing strategies.
Overview
4
4
years of professional experience
Work History
Babysitter
Private Care
San Gabriel, California
05.2022 - Current
- Monitored children's safety and well-being to prevent accidents and falls.
- Maintained cleanliness in play areas and ensured toys were sanitized.
- Maintaining a positive attitude while being patient and understanding with the children.
Barista
Honeymee
Irvine, California
09.2021 - Current
- Trained new baristas on beverage preparation and customer service standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
Marketing Intern
Apartmentary HK
Hong Kong, China
06.2025 - 08.2025
- Assisted with social media content creation and scheduling for marketing campaigns.
- Collaborated with team members on promotional material design and messaging.
- Created and executed social media strategies to increase customer engagement.
- Researched competitors' marketing strategies and tactics.
- Negotiated supplier pricing using bilingual communication skills.
Education
High School Diploma -
Arnold O. Beckman
Tustin, CA06-2023
Bachelor of Arts - International Business
California State University, Fullerton
Fullerton, CASkills
- Team collaboration
- Marketing strategy
- Customer service
- Time management
- Critical thinking
- Attention to detail
- Negotiation
- Adaptability to change
Languages
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Marketing Intern
Apartmentary HK
06.2025 - 08.2025
Babysitter
Private Care
05.2022 - Current
Barista
Honeymee
09.2021 - Current
High School Diploma -
Arnold O. Beckman
Bachelor of Arts - International Business
California State University, Fullerton