Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Cipolla Soria

Springfield,NJ

Summary

As an experienced Operations and Sales Associate with a proven track record in streamlining processes and driving revenue growth, I excel in both operational efficiency and sales performance. With a solid background in managing day-to-day operations, optimizing workflow, and driving revenue growth through strategic client engagement. I am adept at enhancing customer satisfaction and achieving organizational goals. My strong analytical skills, combined with communication and problem-solving abilities, enable me to effectively support cross-functional teams and deliver results in fast-paced environments. I am committed to continuous improvement and dedicated to contributing to the success and growth of the company.

Overview

1
1
year of professional experience

Work History

Operations and Sales Associate

WizKids
01.2023 - Current

During my time at WizKids, I have demonstrated versatility and a commitment to excellence across various roles. I began my career as a Customer Service and Replacements Associate, where I honed my problem-solving skills and built a strong foundation in customer relations. My ability to effectively address customer concerns and provide solutions led to my promotion to Events Associate, where I successfully managed company events, enhancing brand presence and customer engagement. Currently, as an Operations and Sales Associate, I leverage my comprehensive understanding of the company’s operations to drive sales growth and operational efficiency. My progressive experience at WizKids has equipped me with a diverse skill set and a deep understanding of the industry, positioning me as a valuable asset to the team.

Education

High School Diploma -

Kingsway Regional High School
Swedesboro, NJ
06.2020

Skills

  • Proficiency with Sales and Operations Software
  • Data Analysis and Reporting
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • ERP Systems
  • Interpersonal Communication
  • Customer Service
  • Presentation Skills
  • Team Collaboration
  • Data Interpretation
  • Problem-Solving
  • Customer Relationship Management
  • Sales Strategy Development
  • Merchandising
  • Time Management
  • Task Prioritization
  • Multitasking
  • Attention to Detail
  • Strategic Planning
  • Teamwork and Collaboration

Timeline

Operations and Sales Associate

WizKids
01.2023 - Current

High School Diploma -

Kingsway Regional High School
Olivia Cipolla Soria