Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olivia Clark

Littleton,CO

Summary

Energetic and people-oriented team player focused on delivering excellent customer support and maintaining administrative organization. Highly detail-oriented with a proven track record of accurate results. Adaptable to collaborative and independent work environments, thriving on learning new tasks. Committed to reliability, accuracy, and excellence. Proficient in Microsoft Office and Adobe software. Known for active listening and approaching challenges with a positive, solutions-oriented mindset. Seeking to re-enter the workforce after a period of unemployment due to becoming a mother and staying at home. During this time, pursued further education, assisted in caring for family members, and gained experience as an administrative assistant. Eager to contribute to providing the best life for my family.

Overview

2
2
years of professional experience

Work History

Administrative/Caregiver

FirstLight Home Care
01.2022 - 06.2022
  • Personal assistant for in-home elderly care
  • Assisted clients with meals, daily activities, personal bills and records, home care
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Customer Service Representative

Walgreens
12.2019 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Administrative Assistant

MorningStar Senior Living
03.2021 - 01.2022
  • Provided administrative support, phones, call lights, files, utilizing Microsoft Word and Excel, in the office of a senior living facility
  • Also provided resident caregiving

Administrative Assistant

The Gardens at Columbine
01.2020 - 03.2021
  • Provided administrative support, typing, phones, call lights, file maintenance, utilizing Microsoft Word and Excel, in the office of a senior living facility
  • Also provided resident caregiving

Education

HIGH SCHOOL DIPLOMA -

DAKOTA RIDGE HIGH SCHOOL
Littleton, COLORADO
05.2021

Skills

  • Microsoft Office Word
  • Excel
  • Adobe Acrobat
  • Writing Skills
  • Tutoring/Special Education
  • Operating Systems
  • IOS
  • Customer Service/Retail
  • Caregiving
  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Relationship Building

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Administrative/Caregiver

FirstLight Home Care
01.2022 - 06.2022

Administrative Assistant

MorningStar Senior Living
03.2021 - 01.2022

Administrative Assistant

The Gardens at Columbine
01.2020 - 03.2021

Customer Service Representative

Walgreens
12.2019 - 01.2022

HIGH SCHOOL DIPLOMA -

DAKOTA RIDGE HIGH SCHOOL
Olivia Clark