Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Timeline
Generic

Olivia Coarr

Halifax,Ma, United States

Summary

My experience in high customer-facing roles has honed my communication and interpretational skills. Allowing a profound understanding of customer satisfaction while developing time management skills and thoroughness in tasks given. My experience also spans hands-on with farming, floral arrangements, greenhouse, and horticultural work. This has allowed me to gain knowledge and a deep appreciation for intricacies of plant life and allowed me to infuse artistic flair into diverse settings being able to create unique and visually captivating environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Greenhouse Assistant

Crystal Lake Greenhouse
01.2021 - 01.2021
  • Facilitated successful propagation through skilled seed sowing, transplanting, and rooting cuttings.
  • Water, pruned and groomed plants to maintain health and attractiveness.
  • Used effective weed control methods, promoting plant growth.
  • Assisted customers with finding requested plants and flowers.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.

Florist

Southern Scents
01.2020 - 01.2021
  • Nurtured flowers to maintain quality and promote longevity.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Provided customers with care directions for flower arrangements.
  • Prepared potted plants and bouquets based on customer requirements.
  • Prepared incoming flower stocks for inclusion in arrangements, bouquets and [Type].
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Utilized floral design techniques to craft unique floral arrangements.


Cashier Customer Service

sweetFrog Frozen Yogurt
11.2022 - 08.2023
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Addressed customer needs and made product recommendations to increase sales.

Flower Farmer

Cross Street Flower Farm
05.2023 - 08.2023

- Harvesting and Bunching flowers

- Washing buckets

- Weeding (hand and tool)

- Pruning

- Planting flower plugs, seeds (hand and by machine)

- Fertilizing plant plugs, fields, greenhouses

- Plant Protection

- Greenhouse and Field clearing

Take-Out Server

Bertuccis Restaurant
06.2022 - 03.2023
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained a clean and organized work area, ensuring efficient service throughout the shift.
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Processed customer payments and balanced cash drawers.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Upheld food safety standards by properly packaging items to maintain quality during transportation.


Food Delivery Driver

Gennaro's Eatery
11.2022 - 02.2023
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Handled cash transactions accurately, maintaining financial integrity during each shift.
  • Processed payments, made change, and provided receipts.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Delivered orders to customers to drive full satisfaction.

Education

Bachelor of Science - Sustainable Resource Management

Chatham University
Pittsburgh, PA
04.2025

High School Diploma -

Silver Lake Regional High School
Kingston, MA
06.2021

Skills

  • Flowers
  • Crop Harvest/Inspection
  • Sustainable Agriculture
  • ID Verification
  • Creative Thinking
  • Cash handling expertise
  • Professional Appearance
  • Quick Learner
  • Food handling
  • Critical Thinking
  • Decision-Making
  • Schedule setting
  • Telephone Management
  • Document Organization
  • Greenhouse Work
  • Learning Strategies
  • Customer Satisfaction

Personal Information

Student at Chatham University

Athlete at Chatham University


Certification

  • OSHA Certification & Training - 2020

Timeline

Flower Farmer

Cross Street Flower Farm
05.2023 - 08.2023

Cashier Customer Service

sweetFrog Frozen Yogurt
11.2022 - 08.2023

Food Delivery Driver

Gennaro's Eatery
11.2022 - 02.2023

Take-Out Server

Bertuccis Restaurant
06.2022 - 03.2023

Greenhouse Assistant

Crystal Lake Greenhouse
01.2021 - 01.2021

Florist

Southern Scents
01.2020 - 01.2021

Bachelor of Science - Sustainable Resource Management

Chatham University

High School Diploma -

Silver Lake Regional High School
Olivia Coarr