Olivia Coley
Chick-fil-A
Fuquay-Varina,NC
5
years of professional experience
Detail-oriented with 4 years of customer service experience. Skilled in under pressure situations, fast-paced environments, working with others, and problem solving.
Work History
Cashier and Apparel Associate
9 Months- Working quickly but kindly on the register to reduce wait times of checkout and build a relationship with the customer
- Assisted customers with various brands and products to help better their experience in the store
- Restocking merchandise and organizing clothing neatly
Certified Trainer
3 Years 2 Months- Trained new employees on different work areas, proper customer service, and food safety
- Attended trainer meetings to discuss improvements of the function of the store
- Working diligently in a fast paced environment
Crew Member
1 Year- Prepared smoothies and food items at a fast and accurate pace
- Maintained cleanliness of the store, including properly washing the dishes
- Provided customer service for both inside the store and drive thru guests
Youth Soccer Referee
1 Year 3 Months- Enforced game rules to keep all players safe
- Maintained sportsmanship and respect among players and coaches
- Give clear communication and feedback on decisions made during game
- Make calls quickly, under pressure, and be able to handle push back from players, coaches, and parents
Education
Bachelor of Science - Kinesiology
- Remarkable Futures Chick-Fil-A Scholarship Recipient
- Chancellors List - Fall 2025
- Deans List - Fall 2025 and Spring 2026
- Extracurricular Activities: Intramural soccer
High School Diploma
- Summa Cum Laude high school graduate
- Founding member and Campus Captain of the 2025 High School Chapter of the year with the organization, The Hidden Opponent - a nonprofit working to end the negative stigma around student athletes mental health
- Elected captain of Women's Cross Country
- 3 year varsity soccer athlete
- 2 year flag football athlete
Skills
Good customer service skills
Attention to detail
Efficiency under pressure
Adaptability in fast-paced environments
Point of sale
Ability to learn skills quickly
Willingness to work extended hours
Professionalism
Timeline
Cashier and Apparel Associate
Dick's Sporting Goods, Inc
11.2025 - CurrentRead More
Certified Trainer
Chick-fil-A
06.2023 - CurrentRead More
Crew Member
Tropical Smoothie Cafe
06.2022 - 06.2023Read More
Youth Soccer Referee
US Soccer Association
05.2021 - 08.2022Read More
Appalachian State University
Bachelor of Science from Kinesiology
Read More
Fuquay Varina High School
High School Diploma
Read More