Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Collins

Fort Myers,FL

Summary

Customer-oriented, strategic-thinking Sales and Management Professional with over 7 years of IT industry experience. Background in selling new accounts, building relationships, cultivating partnerships, and retaining top accounts by establishing trust. Persuasive, self-motivated leadership professional with expertise in new sales and renewal sales.

Overview

8
8
years of professional experience

Work History

Large Enterprise Account Executive

Gartner
Fort Myers, FL
01.2024 - Current
  • Developed and implemented a comprehensive sales plan to increase revenue in assigned territory of 1.1 million dollars
  • Cultivated relationships with key sales decision makers through regular client calls, QBR's and follow-up calls
  • Identified growth opportunities through research of industry trends and competitive analysis within key accounts
  • Negotiated contracts with clients to ensure profitable outcomes for the company

Senior Business Development Director

Gartner
Fort Myers, FL
11.2022 - 12.2023
  • Prospected net new clients in assigned territory, North Carolina and Ontario, Canada via Linkedin, Zoominfo and Google
  • Set meetings with C Level Executives within midsize emerging technology companies and established rapport, relationships, and successful sales
  • Coordinated and executed on sales decks, presentations, demos and analyst calls throughout the evaluation process to C Level executives and their teams
  • Developed customized sales techniques to successfully sell 4 different products to new clients
  • Attained yearly quota and Winners Circle 8 months into role. $527,580 YTD
  • Was featured as a "Bright Spot" on an EMEA/APAC and United States call for outstanding performance and selling techniques
  • Maintained an average deal size of $128,650

USPS Renewal Sales Representative

NetApp
Raleigh, NC
09.2019 - 10.2022
  • Managed a portfolio of 15 million dollars per fiscal year
  • Overachieved quarterly and annual goals of upwards of 125%
  • Worked cross functionally with stakeholders, partners, internal employees and customer to achieve on time renewals
  • Forecasted weekly/quarterly/monthly to ensure pipeline accuracy
  • Delivered presentations to customers and partners on renewals and upgrades
  • Monitored customer order process and addressed customer issues
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets

Viptela Renewals Specialist

Cisco
Raleigh, NC
04.2019 - 08.2019
  • Spearheaded the renewal sales motion for the Viptela acquisition to Cisco
  • Closed 16 million dollars worth of renewal sales in Q4
  • Worked with the Data Team to organize the pipeline, dashboards, and opportunity display
  • Contacted managers, Product Sales Specialists, partners, and customers to renew opportunities
  • Created a Partner Training program for SDWAN quoting
  • Team Lead of 3 renewal specialists

Security Virtual Renewal Representative

Cisco
07.2018 - 03.2019
  • Overachieved daily/weekly/monthly KPI goals set in place by management
  • Upsold opportunities at a quarterly achievement of 150%
  • Managed relationships with stakeholders, partners, internal and end user relationships to achieve on time renewals
  • Strategized upsell and cross-sell opportunities for 600 accounts in yearly pipeline
  • Presented solutions alongside Sales Engineers to ensure customer satisfaction and correct product usage

Sales Support

Cisco
09.2017 - 07.2018
  • Oversaw sales projects and implemented methods to improve efficiency and service levels.
  • Worked extensively with channel partners to ensure the customer had everything they needed for upcoming renewals
  • Called on customers daily to remind them of upcoming expirations and to set up product demonstrations to expand their Cisco portfolio

Inside Global Account Manager

SyncFusion
Morrisville, NC
05.2017 - 08.2017
  • Contacted customers via phone and email to explore connections, offer services and cement relationships
  • Established sales goals and strategies that contributed to increased growth in sales and profitability
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets

Client Relations Product Specialist

Syncfusion
11.2016 - 05.2017
  • Developed new business through a variety of communication channels (telephone/e-mail/LinkedIn/etc), to introduce Syncfusion and build relationships with senior decision makers
  • Generated over 90 net new/zero-based proposals for prospects over the course of first 3 months
  • Coordinated product demonstrations with team of sales engineers, addressed customer questions and concerns regarding products, prices, and availability
  • Negotiated details of contracts and payments, and prepared sales contracts and order forms

Education

Bachelor of Arts - Communication

Meredith College
Raleigh, NC
01.2016

Skills

  • Relationship selling
  • Post-sales support
  • IT knowledge
  • Customer retention abilities
  • Account management
  • Client account management
  • Forecasting and pipeline management
  • Cross selling and upselling
  • Sales Presentations
  • Product Demonstrations
  • Strategic Planning

Timeline

Large Enterprise Account Executive

Gartner
01.2024 - Current

Senior Business Development Director

Gartner
11.2022 - 12.2023

USPS Renewal Sales Representative

NetApp
09.2019 - 10.2022

Viptela Renewals Specialist

Cisco
04.2019 - 08.2019

Security Virtual Renewal Representative

Cisco
07.2018 - 03.2019

Sales Support

Cisco
09.2017 - 07.2018

Inside Global Account Manager

SyncFusion
05.2017 - 08.2017

Client Relations Product Specialist

Syncfusion
11.2016 - 05.2017

Bachelor of Arts - Communication

Meredith College

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Olivia Collins