Olivia Collins
Shillington,PA
Summary
Dedicated, passionate, and eager individual recognized for maintaining high standards of cleanliness and organization, while fostering strong relationships that promote dignity and independence in daily living activities. Seeking to transition into new field of occupation by applying transferable skills in a service oriented setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Life Associate
Providence Place
Pottsville, PA
07.2024 - 04.2025
- Assisting with patient activities of daily living
- Report changes in a client's physical condition, behavior, or appearance
- Monitor and document client health data
- Assisting with answering and responding to call lights and telephone calls
- Providing companionship and conversation to patients
- Keep patient rooms clean and organized
- Understanding of dietary requirements
Manager
GPS Hospitality - Burger King
Pottsville
06.2022 - 01.2024
- Oversee staff, including recruitment, training, and performance evaluation
- Manage inventory, including ordering supplies and tracking levels
- Handle difficult customers professionally and effectively
- OSHA compliance
- Supervising staff
- Performance appraisals
Patient Care Assistant
Tower Health Reading Hospital
West Reading, PA
04.2025 - 08.2025
- Assisted nursing staff in daily patient care activities, enhancing patient comfort and satisfaction.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Supported patients with mobility challenges, ensuring safety during transfers and ambulation.
- Maintained cleanliness and organization of patient rooms, contributing to a healing environment.
Personal Care Aide
Faithful Living
Denver, PA
08.2025 - 05.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health conditions, reporting changes to healthcare professionals.
- Developed and maintained positive relationships with clients and families to enhance care experience.
- Implemented personalized care plans, adapting approaches based on individual client needs.
- Trained new staff on best practices in personal care and client interaction techniques.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Improved client satisfaction by providing personalized care and attention to their specific needs.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Performed routine housekeeping tasks to maintain a hygienic and welcoming environment for residents and their guests.
Education
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Gillingham Charter School
Pottsville, PA06.2021
Skills
- Achieved improved patient satisfaction through the development of personalized care plans
- Enhanced patient recovery rates by implementing best practices in catheter care
- Streamlined time management processes to increase efficiency in patient services
- Reduced infection rates through proactive infection control and prevention strategies
- Elevated quality of patient care through dedicated support and attention
- Optimized patient charting accuracy to facilitate better healthcare delivery
- Established rapport and trust through consistent, empathetic communication, reliability, and respect for dignity
- Housekeeping duties such as, laundry, linens, sweeping, mopping, removing waste
Certification
- First Aid and Basic Life Support Pottsville, PA October 2024 - October 2026
- Recognize and respond appropriately to cardiac, breathing and first aid emergencies to know to give immediate care to a suddenly injured or ill person until more advanced medical personnel arrive and take over.
Timeline
Personal Care Aide
Faithful Living
08.2025 - 05.2026
Patient Care Assistant
Tower Health Reading Hospital
04.2025 - 08.2025
Resident Life Associate
Providence Place
07.2024 - 04.2025
Manager
GPS Hospitality - Burger King
06.2022 - 01.2024
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Gillingham Charter School