Olivia Colon
New York,NY
Summary
Dedicated visual merchandising professional adept in merchandising visual plan development and seasonal promotions offering over five years of experience in Visual Merchandiser roles. Creative and hardworking team player with demonstrated success in driving sales through artistic visual displays while focusing on brand awareness.
Overview
7
7
years of professional experience
Work History
Merchandising Associate
Ross INC.
05.2022 - Current
- Improved vendor relationships by maintaining consistent communication and addressing concerns promptly.
- Streamlined purchase order processes by implementing efficient systems and procedures.
- Supported buyers with trend analysis and forecasting to ensure optimal inventory levels.
- Achieved timely delivery of products by closely monitoring shipping schedules and addressing potential delays.
- Prepared comprehensive reports on buying trends, helping buyers make informed decisions about product selections.
- Conducted regular market research to identify emerging trends and opportunities for business growth.
Client Support Specialist
Moncler
03.2021 - 05.2022
- Enhanced client satisfaction by addressing and resolving support issues in a timely manner.
- Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients' concerns.
- Expanded product knowledge by participating in ongoing training sessions and staying informed on industry updates.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Provided exceptional service to clients by understanding their unique needs and offering tailored solutions.
- Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
- Increased customer loyalty through personalized follow-up communications after successful issue resolution.
Retail Visual Merchandising Manager
Lord & Taylor
09.2018 - 01.2020
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Improved store aesthetic by selecting appropriate fixtures and lighting, creating a more inviting atmosphere for customers.
Retail Visual Merchandising Associate
Lord & Taylor
08.2017 - 09.2018
- Optimized window displays for maximum visibility, attracting customers and driving foot traffic into the store.
- Ensured brand consistency across multiple locations by collaborating with other Visual Merchandising Associates on display concepts and guidelines.
- Increased sales through strategic product placement and arrangement in high-traffic areas.
- Maximized brand exposure by designing promotional materials for special events and sales promotions.
Visual Merchandising Intern
Barneys New York
05.2017 - 08.2018
- Supported the launch of new products by creating unique, attention-grabbing displays.
- Participated in store resets, ensuring a fresh look for each season or promotional event.
- Maintained open communication with fellow interns, fostering a collaborative work environment conducive to learning and growth.
- Enhanced store aesthetics by designing and implementing visually appealing product displays.
Education
Bachelor of Science - Fashion Merchandising
Buffalo State University
Buffalo, NY05.2020
Skills
- Promotional planning
- Brand Awareness
- Merchandise presentation
- Visual design
Timeline
Merchandising Associate
Ross INC.
05.2022 - Current
Client Support Specialist
Moncler
03.2021 - 05.2022
Retail Visual Merchandising Manager
Lord & Taylor
09.2018 - 01.2020
Retail Visual Merchandising Associate
Lord & Taylor
08.2017 - 09.2018
Visual Merchandising Intern
Barneys New York
05.2017 - 08.2018
Bachelor of Science - Fashion Merchandising
Buffalo State University
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