Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Combs

Littcarr,KY

Summary

Dedicated and professional individual with a proven track record at Treasured Friends. Adept in behavior redirection and offering exceptional client support. Excel in creating positive outcomes through effective problem-solving and active listening. Expertise lies in enhancing client well-being and independence, as well as fostering inclusive environments. Skilled in medical records management, leading to significant improvements in client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Treasured Friends
03.2023 - 06.2024
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Certified Nursing Assistant

Hazard ARH
07.2019 - 12.2019
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Transported patients between rooms and appointments or testing locations.

Crew Member

McDonalds
10.2017 - 07.2018
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.

Education

High School Diploma -

Knott County Central High School
Hindman, KY
05.2019

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Behavioral management
  • Client documentation
  • Decision-making support
  • Health and safety requirements
  • Transportation
  • Appointment scheduling
  • Medical records management
  • Problem-solving
  • Multitasking and organization
  • Active listening

Certification

First Aid

CPR

Timeline

Direct Support Professional

Treasured Friends
03.2023 - 06.2024

Certified Nursing Assistant

Hazard ARH
07.2019 - 12.2019

Crew Member

McDonalds
10.2017 - 07.2018

High School Diploma -

Knott County Central High School

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Olivia Combs