Olivia Cook
Miami,FL
Summary
Resourceful Assistant Store Manager Trainee recognized for high productivity levels and efficiency in task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive store environments. Successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager Trainee/Shelf Stocker/Customer Service Cashier
The Grove LLC
Miami , FL
12.2021 - 10.2024
- Provided customer service and managed customer inquiries.
- Assisted in training new staff members on store policies, procedures, and operations.
- Optimized inventory control procedures ensuring accurate stock levels
- Conducted regular store audits to identify areas of improvement.
- Received shipments of merchandise and stocked shelves according to store requirements.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Assisted customers in locating products on the shelf or in the backroom.
- Provided cash register operations and handled customer payments.
- Assisted customers with product selection, pricing and availability.
- Organized store displays to ensure maximum visibility of products.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
Beach Server/Pool Attendant
St Regis Hotel
Miami, FL
03.2021 - 11.2021
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured food quality before serving
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Graduation Alliance
Florida 09-2024
Skills
- Store operations
- Employee Coaching
- Customer Service
- Inventory Control
- Superb time management
- Strategic Planning
- Cash Handling
- Merchandise Restocking
- Guest Services
- Customer Satisfaction
- POS System Operation
- Cash handling expertise
- Positive and professional
Timeline
Assistant Store Manager Trainee/Shelf Stocker/Customer Service Cashier
The Grove LLC
12.2021 - 10.2024
Beach Server/Pool Attendant
St Regis Hotel
03.2021 - 11.2021
High School Diploma -
Graduation Alliance
Similar Profiles
Rima PatelRima Patel
Payroll Manager/Human Resources Consultant at Dugans Grove LLC/Edison Adult Day Care/QM LLCPayroll Manager/Human Resources Consultant at Dugans Grove LLC/Edison Adult Day Care/QM LLC
Meagan RasberryMeagan Rasberry
Embroidery Machine Operator at Fox Grove LLCEmbroidery Machine Operator at Fox Grove LLC
Margaret BreeseMargaret Breese
Property Manager at Hudson Grove LLCProperty Manager at Hudson Grove LLC
Priscila EscamillaPriscila Escamilla
Child Development Specialist at University of MiamiChild Development Specialist at University of Miami
Luca PalaciosLuca Palacios
Lifeguard 1 at City Of MiamiLifeguard 1 at City Of Miami