Olivia Coryea
Logansport,IN
Summary
Dynamic and detail-oriented professional with experience at Community Howard Regional Health, excelling in healthcare management and compliance with HIPAA standards. Proven analytical thinker skilled in enhancing patient care quality and fostering effective communication. Recognized for mentoring peers and maintaining high service standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Intern
Community Howard Regional Health
01.2025 - 05.2025
- Engaged in initiatives focused on improving patient care quality, including collecting and analyzing data on key performance indicators
- Participated in departmental meetings, taking notes and assisting in the preparation of meeting agendas, reports, and action items
- Supported the monitoring of health and safety protocols, ensuring compliance with regulatory standards and contributing to a safer patient environment
- Participated in workshops and presentations related to projects to gain knowledge.
Ice Cream Server
Sycamore Drive-In
02.2020 - 05.2025
- Greeted incoming customers and provided reliable, friendly customer service.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Demonstrated strong multitasking skills by managing up to 3 orders simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Student Assistant
Indiana University Kokomo Library
10.2021 - 05.2022
- Organized returned books and materials and assisted with shelving.
- Conducted library tours and orientations, familiarizing patrons with library's resources and services.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
Education
Bachelor of Science - Public Administration And Health Management
Indiana University, Kokomo
Kokomo, IN05-2025
Skills
- Microsoft Office
- Healthcare management
- HIPAA
- Medical Terminology
- Detail Orientated
- Analytical Thinking
- Effective communication
Timeline
Intern
Community Howard Regional Health
01.2025 - 05.2025
Student Assistant
Indiana University Kokomo Library
10.2021 - 05.2022
Ice Cream Server
Sycamore Drive-In
02.2020 - 05.2025
Bachelor of Science - Public Administration And Health Management
Indiana University, Kokomo
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