Olivia Cote

Work History

Sports Stable

Louisville, CO

10.2020 - 02.2021

Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Maintained regular and consistent attendance and punctuality.
Constantly expanded personal knowledge of coffee styles and varieties.
Accurately took several to-go and special orders via phone daily.
Served individually made coffee drinks to over 30 customers daily.
Created original artwork for specials board display daily.
Made and served several café beverages per day with speed, quality and consistency.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cerca Trova Restaurant Concepts

Louisville, CO

05.2019 - 01.2021

Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Maintained accurate cash drawer of $150 per shift.

Broomfield Soccer Club

Broomfield, CO

04.2019 - 03.2020

Boosted performance of individual athletes by devising strategic personal training programs.
Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Recruited athletes by attending games, meeting with families, and presenting scholarship offers.
Presented programs to clubs and other community organizations to highlight soccer program.
Cultivated community and media relations through social media and other communication channels to support program.
Prepared athletes for special competitions and tournaments.