Olivia Cox
Syracuse,NY
Summary
Detail-oriented Cybersecurity graduate with a solid foundation in computer security, networking, and systems analysis. Skilled in identifying cybersecurity threats and applying information security principles through academic and hands-on experience. Seeking an entry-level IT Support, Help Desk, Systems Administration, or Cybersecurity position to enhance technical skills and contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Teacher Assistant
Little Lukes Preschool & Childcare Center
Baldwinsville, NY
12.2024 - 05.2025
- Maintained student records and documentation to support daily classroom operations and enhance student learning.
- Collaborated with teachers and staff to address challenges in a fast-paced environment, contributing to a positive classroom atmosphere.
- Coordinated organization, scheduling, and communication to streamline classroom management and improve overall workflow.
- Maintained accurate student records and documentation while supporting daily classroom operations.
Package Handler
FedEx Ground
Syracuse, NY
12.2023 - 03.2024
- Collaborated in fast-paced, team-oriented environment to consistently meet strict productivity goals.
- Executed scanning, sorting, and tracking of packages with precision to ensure timely deliveries.
- Adhered to operational and safety procedures to uphold organization and compliance in work environment.
Crew Member
Dairy Queen
Syracuse, NY
07.2022 - 08.2023
- Provided exceptional customer service during transactions, enhancing customer satisfaction.
- Addressed customer concerns promptly and effectively, ensuring resolution and positive customer experiences.
- Assisted team members by completing additional responsibilities.
Lifeguard & Swim Instructor
Town of Camillus
Camillus, NY
06.2017 - 08.2019
- Monitored public safety and responded swiftly to emergencies, ensuring safety of all patrons.
- Enforced policies and procedures, promoting a safe and enjoyable environment for swimmers.
- Taught swim lessons, fostering communication with children and parents to enhance learning experience.
Education
Associate of Science - Cybersecurity
Onondaga Community College
Syracuse, NY05.2026
Skills
- Cybersecurity
- Information security
- Threat Identification
- Information Security Principles
- Risk Assessment Fundamentals
- Cybercrime Analysis
- Digital Evidence Fundamentals
- Security Awareness
- Cybersecurity Ethics
- Operating Systems
- Microsoft Windows 10/11
- Ubuntu Linux
- Classroom Management
- Educational Technology
- Student Engagement
- Lesson Planning
- Curriculum Development
- Student Assessment
- Parent Communication
- Classroom Environment
- Classroom Management Ethics
- Systems & Software
- Resource Management
- Systems Analysis
- Interactive Learning
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Canva
- Technical Documentation
- Instructional Design
- Problem Solving
- Team Collaboration
- Communication
- Time Management
- Customer Service
- Adaptability
- Adaptability
ADDITIONAL INFORMATION
- Strong interest in Information Technology and Cybersecurity
- Committed to continuous learning and professional development
- Actively pursuing hands-on cybersecurity labs and technical projects
- Open to entry-level IT Support, Help Desk, Desktop Support, Network Support, Systems Administration, and Cybersecurity opportunities
Timeline
Teacher Assistant
Little Lukes Preschool & Childcare Center
12.2024 - 05.2025
Package Handler
FedEx Ground
12.2023 - 03.2024
Crew Member
Dairy Queen
07.2022 - 08.2023
Lifeguard & Swim Instructor
Town of Camillus
06.2017 - 08.2019
Associate of Science - Cybersecurity
Onondaga Community College