Olivia Crandall

• Managed guest check-ins and check-outs efficiently, ensuring seamless arrival experiences.
• Provided information about hotel amenities and local attractions, enhancing guest satisfaction.
• Handled guest inquiries and complaints promptly, resolving issues to maintain service quality.
• Coordinated room assignments and maintained accurate reservation records using property management systems.

• Prepared and served high-quality coffee beverages following established recipes and techniques.
• Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
• Assisted customers in selecting menu items, providing excellent service to enhance overall experience.

Maintain accurate records of employee timekeeping and attendance. Used payroll software to input data and prepare checks.