OLIVIA CROUCH
Los Angeles,CA
Summary
Experienced cocktail and bottle service server with a background in nightlife activations and high-volume service. Skilled in guest engagement, upselling premium selections, and maintaining brand standards in high-energy environments.
Overview
8
8
years of professional experience
Work History
Server
Lavo
07.2025 - Current
- Managed fast-paced sections during peak service hours with accuracy, efficiency, and strong attention to detail. Built rapport with guests to encourage repeat visits and bookings. Demonstrated strong product knowledge of spirits, cocktails, and food offerings.
Server
STK
11.2024 - 06.2025
- Provide exceptional service to a diverse clientele, while expertly guiding guests through a menu featuring premium cuts, signature cocktails, and luxury enhancements. Consistently exceed sales goals through personalized recommendations and refined sales techniques.
Server/Bottle Service Server
Tao
04.2021 - 11.2024
- Delivered hybrid cocktail and bottle service across dinner service, nightlife and daylife activations in a high-volume, upscale environment. Regularly staffed nightlife events and special activations as a bottle service server, supporting VIP tables and high-spend guests. Provided elevated guest experience while maintaining brand image and presentation standards consistent with Tao Group nightlife venues.
Cocktail Server
The Green Room
04.2018 - 12.2020
- Provided high-volume cocktail service in upscale nightlife and hospitality environments, delivering exceptional guest experiences through strong communication, sales awareness, and polished presentation.
Skills
- VIP Guest Experience
- Upselling & Sales Awareness
- High-Volume Service
- Guest Engagement
- Table & Section Management
- Fast-Paced Environment Adaptability
Timeline
Server
Lavo
07.2025 - Current
Server
STK
11.2024 - 06.2025
Server/Bottle Service Server
Tao
04.2021 - 11.2024
Cocktail Server
The Green Room
04.2018 - 12.2020