Olivia Cruz

I as the restaurant hostess is responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of service in the dining area. I am friendly, professional, and able to handle high-pressure situations with grace. Some Responsibility’s that I had were to

1. Greet Guests

2. Seating Arrangements

3. Reservation Management

4. Waitlist Management

5. Customer Service

6. Communication

7. Maintain Cleanliness

8. Administrative Duties

9. Safety and Compliance

I was responsible for providing exceptional customer service, generating sales, and maintaining a well-organized and visually appealing store. I was very friendly, approachable, and have a strong understanding of the products and services offered by the company. Some of my responsibilities were

• Greet and assist customers in a friendly and professional manner.

• Understand and promote the company’s products and services.

• Maintain knowledge of current sales, promotions, and policies regarding payment, exchanges, and returns.

• Assist customers with locating products and provide product information.

• Operate cash registers, manage financial transactions, and balance drawers.

• Maintain a clean and organized sales floor, including restocking shelves and arranging merchandise.

• Handle customer inquiries and resolve complaints in a timely and effective manner.

• Meet or exceed sales goals and targets.

• Participate in team meetings and contribute to a positive work environment.

• Perform other duties as assigned by management.