Olivia Kendall Cruz
Summary
Detail-oriented Office Administrator with a strong work ethic and a proven ability to excel in organization, efficiency, administrative operations, and digital documentation, complemented by creative expertise in digital media and content creation. Thrives in fast-paced environments by bringing structure, accuracy, and proficiency to daily workflows. Demonstrates adaptability, reliability, and the ability to work independently or collaboratively within team settings. Committed to delivering excellent customer service while supporting organizational goals through both administrative precision and creative problem-solving.
Overview
6
6
years of professional experience
Work History
Office Administration
Messer Painting
06.2025 - 01.2026
- Supports office administration tasks, contributing to a well-organized, clean, and efficient workplace environment that encourages productivity and efficiency.
- Maintains office filing systems, both physical and digital.
- Creates and modifies documents using Excel, Word, Adobe.
- Facilitates professional email communication.
- Asset management.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrates respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Conduct regular inventory checks to maintain accurate stock records and prevent stockouts or excess inventory buildup.
Barista
Messer Investments (Coffee Cabin)
10.2024 - 01.2026
- Prepare high-quality beverages according to established recipes and customer preferences.
- Maintain cleanliness and organization of workstations, ensuring compliance with health standards.
- Assist in training new baristas on beverage preparation and customer service techniques.
- Monitor inventory levels and communicate supply needs to management for timely restocking.
- Work effectively in fast-paced environments.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Maintain accurate cash drawer through careful cash handling processes.
- Manage cash handling and cash register duties and transactions responsibly, ensuring accurate accounting and proper cash transactions.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Fulfillment Expert
Target
03.2026 - Current
- Attention to detail in a fast paced work environment, ensuring correct product is picked appropriately for guests and on time for pick up or ship from store.
- Streamline order processing to enhance fulfillment efficiency.
- Utilize inventory levels using advanced tracking systems to minimize shortages.
- Collaborate with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrate adaptability by successfully navigating changes in product offerings, product locations, or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceed performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Facilitate strong communication between the fulfillment department and other store departments, ensuring seamless collaboration in support of overall business objectives.
- Ensure the safety of team members by maintaining a clean, organized work environment and following best practices in store operations.
- Print labels, package boxes, and load into outbound containers.
- Interact with guests in friendly and knowledgeable ways.
- Pick and pack order items.
- Greet guests and direct to requested products.
- Follow orders precisely for correct items, sizes and quantities.
- Maintain tidy and clean work areas to promote optimal productivity and safety standards.
- Label boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stock designated items on shelves, end caps and displays.
Owner/Creative Lead
Self Employed
01.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Manages time efficiently in order to complete all tasks within deadlines.
- Learns and adapts quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Adapted shooting style to suit diverse subjects, ranging from portraiture to product photography.
- Adapted photography techniques to accommodate the unique personalities and comfort levels of each person being photographed.
Education
Bachelor of Arts - Strategic Communication
Colorado Christian University
Lakewood05-2025
Skills
- Office administration
- Multitasking and organization
- Customer service
- Teamwork and collaboration
- Strategic planning and content strategy
- Digital photography and media
Languages
English
Timeline
Fulfillment Expert
Target
03.2026 - Current
Office Administration
Messer Painting
06.2025 - 01.2026
Barista
Messer Investments (Coffee Cabin)
10.2024 - 01.2026
Owner/Creative Lead
Self Employed
01.2021 - Current
Bachelor of Arts - Strategic Communication
Colorado Christian University