Summary
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Olivia Culver

Fairborn,Ohio

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

CLC/Trainer

Red Robin
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Documented all training activities including attendance records, feedback forms, and surveys.
  • Developed and coordinated training to help individuals learn company policies and procedures and job tasks.
  • Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.
  • Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
  • Resolved any issues raised by participants during the training session promptly.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Conducted onboarding sessions to orient new staff members about company policies and procedures.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.

Line Cook

The Pub
Beavercreek, OH
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed health and safety standards to ensure a safe working environment for employees and customers alike.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Helped other staff members complete job tasks during peak times to keep the kitchen running efficiently.
  • Established and maintained open, collaborative relationships with the kitchen team to maximize efficiency.

Host

39 Greene Blvd
Beavercreek, OH
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.
  • Took reservations over the phone and in person.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Collaborated with front-of-house staff to move tables and adjust seating to accommodate customers.
  • Resolved conflicts between customers when necessary.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Answered phones promptly to record and confirm reservations.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Cafe Worker

Speedway
  • Managed cash register operations efficiently and accurately.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Interacted pleasantly with customers and offered assistance to find needed items.
  • Responded to customer concerns efficiently, accurately, and with detailed information.
  • Served customers by phone to take orders and answer product or service questions.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Warmly greeted visitors to promote great customer service and a positive ordering experience.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Education

High School Diploma -

Beavercreek High School
Beavercreek, OH
05-2021

Skills

  • Training Initiatives
  • Group and Individual Instruction
  • Interpersonal Communication
  • New Hire Training
  • Creative Problem-Solving

Hobbies and Interests

Writing, drawing, art interest, creative activities, reading

References

Robert Culver

Work email: rculver@stratacache.com,

Address 40 N. Main St, Dayton, OH, 45423

Personal phone number:(937)313-8450

Chris Robinette

 Work email: c2robinette@gmail.com 

Work address: 39 Greene Blvd, Beavercreek, OH, 45440

Phone Number: (937)677-4713

Timeline

CLC/Trainer

Red Robin

Line Cook

The Pub

Host

39 Greene Blvd

Cafe Worker

Speedway

High School Diploma -

Beavercreek High School

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