Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Dague

Pueblo West,CO

Summary

I bring a versatile skill set to the table and hope to continue growing my knowledge.


1. Experienced waitress and hostess with a knack for multitasking and providing excellent customer service.

2.Client Care Aide I with a compassionate approach to patient care and a strong sense of empathy.

3. Ability to work with a variety of different people, age, culture..etc.


4. During my downtime, I find joy in being around friends and family, gaining new experiences.

Overview

3
3
years of professional experience

Work History

Client Care Aide I

Colorado State Mental Health Hospital In Pueblo
02.2023 - Current
  • Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
  • Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
  • Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
  • Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
  • Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
  • Monitored vital signs regularly, reporting any concerning changes to supervising medical staff promptly.
  • Offered caring companionship and emotional support.

Waitress/Cook's Assistant

Maes Espresso Cafe
09.2022 - 03.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Restaurant Hostess

Hen House
01.2021 - 09.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

High School Diploma -

Pueblo District 70 Online
Pueblo, CO
05.2022

Skills

  • Daily Living Support
  • Cultural Sensitivity
  • Daily Living Assistance
  • Interpersonal skills
  • Safe Food Handling
  • Customer Service
  • Order Accuracy
  • Hospitality Service Expertise
  • Front-Of-House Display Creation
  • Order Delivery Practices
  • Conflict Resolution
  • Bill Computation
  • Menu Memorization
  • Kitchen Staff Coordination

Timeline

Client Care Aide I

Colorado State Mental Health Hospital In Pueblo
02.2023 - Current

Waitress/Cook's Assistant

Maes Espresso Cafe
09.2022 - 03.2023

Restaurant Hostess

Hen House
01.2021 - 09.2022

High School Diploma -

Pueblo District 70 Online

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Olivia Dague