Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Davis

Albuquerque

Summary

Dynamic and dedicated professional with a friendly demeanor and strong customer service skills, honed at Walmart. Proven ability to thrive in fast-paced environments while maintaining a calm approach. Experienced in animal care and enrichment, demonstrating teamwork and problem-solving abilities to enhance the well-being of pets and ensure client satisfaction.


Overview

14
14
years of professional experience

Work History

Animal Welfare Department

City of Albuquerque
10.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained animal kennels
  • Provide enrichment
  • Helped potential adopters meet the animals and provide answers to questions.

Pet Sitter

Myself
01.2021 - 01.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and play activities.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Gave medication to pets following guidelines from owners.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.

Customer Service

Walmart
10.2011 - 05.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Created enticing deli displays that showcased featured products and attracted customers to the department.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.

Education

High School Diploma -

Rio Rancho High School
Rio Rancho, NM
05-2011

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Calm under pressure

Timeline

Animal Welfare Department

City of Albuquerque
10.2023 - Current

Pet Sitter

Myself
01.2021 - 01.2023

Customer Service

Walmart
10.2011 - 05.2022

High School Diploma -

Rio Rancho High School

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