Overview
Work History
Education
Skills
Timeline
Generic

Olivia Denino

West Palm Beach ,FL

Overview

4
4
years of professional experience

Work History

After-School Program Leader

Morton and Barbra Mandel Recreation Center
09.2023 - Current
  • Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
  • Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
  • Maintained confidentiality of records by using appropriate data security methods.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 20-30 students.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 20-30 students.

Front Desk Receptionist

Morton and Barbra Mandel Recreation Center
09.2023 - Current
  • Answered phone calls and helped answer customer questions and concerns.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected fees and payments for multiple departments.
  • Scheduled, coordinated and confirmed lessons and reservations.
  • Tracked information in excel sheets.

Sales Associate

Kohl's
08.2020 - 01.2022
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Marketing

Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL
04.2026

Skills

  • Group Dynamics
  • Project-based learning
  • Payment Processing
  • Exceptional customer service
  • Administrative Support
  • Scheduling
  • Sensitive information handling
  • Problem-solving

Timeline

After-School Program Leader

Morton and Barbra Mandel Recreation Center
09.2023 - Current

Front Desk Receptionist

Morton and Barbra Mandel Recreation Center
09.2023 - Current

Sales Associate

Kohl's
08.2020 - 01.2022

Bachelor of Science - Marketing

Palm Beach Atlantic University - West Palm Beach

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Olivia Denino