- Tattoo Design and Execution
- Web Development and Design
- App Development
- Bodybuilding
- Jewelry Making
- WorldWide traveling
Olivia DeStefano
Scottsdale,AZ
Summary
Motivated Employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. I use the word employee because im often cross trained so that I may help in more than one area.
Focused and reliable Bartender bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
5
5
years of professional experience
Work History
Waiter/Bartender
True Kitchen
12.2023 - Current
- Managed opening and closing shifts, ensuring smooth daily operations
- Handled financial transactions with computerized systems, ensuring accuracy and compliance
- Delivered high-quality customer service, addressing needs and maintaining satisfaction
- Tracked and managed multiple orders simultaneously with strong organizational skills
- Maintained health and safety standards, ensuring cleanliness and compliance
- Conducted cash drawer counts and managed complimentary items with reliability
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bartender/Server
P.F. Changs
01.2021 - 10.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Explained menu items and suggested appropriate options for food allergy concerns.
Marketing and Media Manager, Shift Lead
Cheba Hut
06.2020 - 02.2021
- Managed company social media pages, significantly increasing social media presence and user engagement through analytics tools
- Developed content for press releases, websites, and social media using graphic design software and content management systems, enhancing brand visibility and user experience
- Collaborated with marketing and retail partners to shape strategic direction of content, utilizing data-driven insights to ensure success in new strategies and company direction
- Led shifts, overseeing daily operations, ensuring smooth workflow, and maintaining high standards of service
- Created schedules and assigned fitted positions for staff, balancing various responsibilities and ensuring operational efficiency
- Coordinated marketing campaigns and promotional events, leveraging digital tools to drive customer engagement and sales
- Trained and mentored staff, fostering a collaborative and motivated team environment
- Maintained and updated the company’s digital archive of marketing materials, ensuring easy access and organization
Education
High School Diploma -
North Pointe Prepatory
Phoenix, AZ04-2020
Skills
- JavaScript
- React
- Digital marketing tools
- Photoshop
- Content management systems
- Aloha
- Clover
- Computerized billing
- Reconciliation
- Cash management
- Scheduling shifts
- Operational efficiency
- Attention to detail
- MS Excel
- MS Word
- Communication
- Teamwork
- Critical thinking
- Problem-solving
- Organizational skills
Self Taught Skills
- Currently pursuing self-education in front-end development through online programs and self-directed learning.
- Developing proficiency in JavaScript, Node.js, and React, building a solid foundation in modern web development technologies.
- Actively completing various online courses and coding bootcamps, working on projects that involve creating dynamic and responsive web applications.
- Building and deploying personal projects to showcase skills in front-end development and understanding of best practices.
- Continuously updating knowledge and skills through participation in online developer communities and staying current with industry trends.
Interests
Timeline
Waiter/Bartender
True Kitchen
12.2023 - Current
Bartender/Server
P.F. Changs
01.2021 - 10.2023
Marketing and Media Manager, Shift Lead
Cheba Hut
06.2020 - 02.2021
High School Diploma -
North Pointe Prepatory
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