Reading, Writing, Walking, Mental Health Advocacy, Chronic Illness Advocacy, Music, Crocheting
Olivia Detweiler
Centennial,CO
Summary
Experience with animal care and client coordination, ability to multitask, answer phones, and accurately log information regarding patient status. Able to communicate effectively with others, and on my own. Ability to find my own things to keep busy, and assist other coworkers in getting something done. Able to communicate with clients both on phone and in person to ensure information is passed correctly and client is educated on what is needed for their pet.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Veterinary Center at Turnberry
05.2024 - 02.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Veterinary Assistant
Lafayette Companion Animal Hospital
08.2022 - 04.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
Swim Instructor
Colorado Swim School
03.2021 - 06.2022
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Adapted teaching techniques to different learning styles.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
- Implemented proper safety protocols and emergency response plans.
Cashier
Kohl's
11.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate of Applied Science - Veterinary Assistant
Pima Medical Institute
Sherrelwood, CO10-2022
High School Diploma -
Berean Christian High School
Walnut Creek, CA04-2020
Skills
- Medical record keeping
- Client education
- Inventory management
- Emergency response
- Sanitation procedures
- Customer service
- Attention to detail
- Effective communication
- Problem solving
- Client communication
- Appointment scheduling
Certification
Veterinary Assistant
- Occupational Safety and Health Administration (OSHA) Certification - OSHA Training Institute Education Centers.
Interests
Timeline
Veterinary Assistant
Veterinary Center at Turnberry
05.2024 - 02.2025
Veterinary Assistant
Lafayette Companion Animal Hospital
08.2022 - 04.2024
Swim Instructor
Colorado Swim School
03.2021 - 06.2022
Cashier
Kohl's
11.2020 - 01.2021
Associate of Applied Science - Veterinary Assistant
Pima Medical Institute
High School Diploma -
Berean Christian High School
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