Olivia DonLevy
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Flexes easily between different positions to meet demand.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
02.2023 - Current
- Collaborated with team members to quickly fill large orders and serve large parties.
- Greeted guests promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Snack Bar Employee
Semoran Skateway
07.2020 - 02.2023
- Operated cash register and received cash or credit card payment from customer to procure and record transactions.
- Maintained food displays and cleaned counters, dishes, floors and equipment to provide guests with efficient food service.
- Prepared and served food and drink to drive guest satisfaction while anticipating customer needs.
- Practiced strong sanitation habits to comply with workplace health and safety procedures.
Floor Guard
Semoran Skateway
07.2020 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
Bachelor of Science - Hospitality Management
University of Central Florida
Orlando, FL05.2026
High School Diploma -
The Master's Academy
Oviedo, FL05.2022
Skills
- Communications Strategies
- Supply Stocking
- Operational Efficiency
- Accurate Cash Handling
- Guest Relations
Timeline
Front of House Team Member
Chick-fil-A
02.2023 - Current
Snack Bar Employee
Semoran Skateway
07.2020 - 02.2023
Floor Guard
Semoran Skateway
07.2020 - 02.2023
Bachelor of Science - Hospitality Management
University of Central Florida
High School Diploma -
The Master's Academy
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