Olivia Drago
Melrose,MA
Summary
I graduated Westfield State University with a Bachelors degree in Early Childhood Education and Liberal Studies. I’ve always had a passion for nurturing and teaching children. It’s been important for me as an educator to support children in their forever changing environments, helping to guide them into their greatest potential. My strong personal skill sets and knowledge in Early Childhood Development allow for me to work well with like minded people and those who love children. Im either managing a classroom or managing a household filled with kids, forever leading by example with love, positivity and kindness.
Overview
12
12
years of professional experience
Work History
Full Time Nanny
Avery Cavanah
Honolulu, HI
10.2020 - 12.2024
- Supervised daily activities, ensuring a safe and nurturing environment for children. Became extremely close with the entire family. Together we would all plan activities.
- Coordinated schedules and transportation for extracurricular activities, appointments and school.
- Implemented effective discipline strategies to promote positive behavior and emotional growth. Made sure to always follow the parent’s lead in how they wanted to discipline their children.
- Communicated regularly with parents regarding child development and progress updates. Had group chats and calls regularly.
- Prepared nutritious meals accommodating dietary restrictions and preferences of children. Whatever the parents allowed them to eat.
- Assisted with housekeeping duties and running errands. Laundry, dishes, cleaning, sorting, grocery shopping, large Costco hauls, dry cleaning and personal needs.
- Collaborated closely with parents and immediate family in establishing boundaries/rules within the household which helped maintain consistency across all environments. Grandparents, aunts, uncles and family friends.
- Maintained a clean and organized home environment.
- Encouraged physical activity with outdoor play, sports, and swim for improved health and motor skills development.
- Established lasting, connection with family and children by encouraging open communication and delivering positive feedback. We still keep in touch.
- Helped with morning, noon and night routines.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting, school field trips birthday parties and family gatherings.
- Transported children to and from activities using personal or family vehicle. School, swim after school programs,
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects. Ran errands with children to get supplies for projects and helped guide them in using their creativity for their project's.
- Encouraged children to be understanding and patient with others. And most importantly be kind to everyone.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Regularly traveled with family to help with vacation activities and childcare. Once a month every Summer we would travel to France to visit father’s family.
- Developed a special relationship with this family, we still keep in touch to this day. I am forever grateful our paths crossed and that I was given the opportunity to work with them.
Babysitter
Emalia Pietsch Hogan
Honolulu, HI
06.2019 - 12.2024
- Supervised children typically at home, ensuring safety and engagement.
- Developed age-appropriate games to enhance learning. Always outside playing.
- Prepared nutritious meals and snacks tailored to dietary restrictions. One child had gluten dairy restriction.
- Communicated effectively with parents regarding children's progress and intellectual needs.
- Maintained clean and organized play areas, promoting a safe environment.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians. Established great relationship and friendship with family.
- Handled conflicts between three siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun atmosphere by incorporating age-appropriate games I grew up with and activities that promoted learning while keeping children entertained.
- Built lasting bonds with previous families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends and to this family.
- Encouraged positive behavior and manners through example and gentle guidance.
- Worked for this family as an on call back up babysitter. Worked plenty of last minute week nights and weekends for them.
Private Nanny
Ruth Ueijo
Honolulu, HI
01.2020 - 03.2020
- Provided individualized care and support for child’s developmental needs. Lots of play based learning.
- Organized educational activities to enhance learning and engagement. Spent lots of time outside on walks to the beach. Set up blankets for outdoor play at the park.
- Maintained a safe and nurturing environment for child. Established a trusting and nurturing bond.
- Communicated effectively with parents regarding daily activities and progress. Parents were always updated through text, calls and pictures.
- Developed strong relationship with parents.
- Played games, worked on puzzles, and read books.
- Led indoor and outdoor activities to entertain and occupy child’s curiosity and learning.
- Worked with family briefly before Covid happened. Established great relationship with them during our short time together. With the uncertainties of Covid they continued to support me until the world felt somewhat normal again. I’m forever grateful for their generosity during such a scary time.
Private Nanny
Julia Matsuura
Honolulu, HI
09.2018 - 12.2019
- Developed and implemented engaging educational activities for child, promoting cognitive and social development.
- Managed daily schedules, and planned age appropriate engaging outings such as the zoo, aquarium, beach, park and walks.
- Worked with parents to establish consistent routines for their child. Morning, afternoon and night.
- Coordinated playdates and social interactions to enhance child’s social development. Attended indoor gym classes with other children his age and play groups.
- Developed strong relationship with parents, as well as extended family. Grandparents, aunts, uncles and family friends.
- Safely transported child to activities and other locations parents needed him.
- Oversaw household duties such as light housekeeping tasks or running errands when required. Dishes, laundry, grocery shopping and personal errands.
- Built a positive and nurturing environment to support child’s social and emotional growth. Spent a lot of time outside in nature.
Waialae Baptist Preschool
Honolulu, HI
08.2017 - 08.2018
- Assisted in implementing daily lesson plans to enhance children's learning experiences. Created daily lesson plans following the monthly curriculum.
- Supported classroom management by maintaining a positive and engaging environment for students.
- Collaborated with lead teachers to prepare educational materials and resources for activities. Worked well as a team together.
- Monitored student progress and behavior, providing feedback to ensure developmental goals were met.
- Organized classroom supplies and equipment, ensuring accessibility for both teachers, students and parents.
- Communicated effectively with parents regarding child development and classroom activities. Had monthly meetings and parent teacher conferences.
- Participated in training sessions to improve teaching strategies and enhance professional growth. Attended a lot of team building exercises.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance. Made sure all children’s needs were met.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
- Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
- Fostered strong parent-teacher relationships through regular communication about student progress and goals.
- Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
- Encouraged children to interact with each other and participate in group activities.
- Managed daily routines such as snack time transitions smoothly while maintaining a calm and focused environment.
- Participated in parent-teacher conferences discussing student progress, achievements, challenges faced along with constructive feedback.
- Coordinated with special education staff for developing appropriate modifications or accommodations as required for specific students.
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Travel Consultant
Travel Reports
Revere, MA
06.2016 - 08.2017
- Designed customized travel itineraries aligning with client preferences and budgets.
- Resolved customer inquiries and concerns with effective communication and problem-solving skills. Attentive to client.
- Collaborated with vendors and attended trade shows.
- Analyzed market trends to recommend innovative travel packages that increased customer satisfaction. Always made sure to give clients what they wanted within their budget.
- Built strong relationships with clients through exceptional communication and personalized service. Created more working opportunities with clients.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires. Important to give the client what they dreamed of.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Cashier Team Lead
Pats Place Restaurant
Boston, MA
08.2012 - 08.2016
- Supervised cash handling procedures to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers on operational processes and customer service standards
- Resolved customer inquiries and complaints efficiently and calmly.
- Assisted customers by answering questions and fulfilling requests. Always filled them in on my favorite meals and recommendations.
- Processed both cash and card purchases. Handled the team tips at the end of each shift.
- Worked extra shifts during busy periods and covered for no show employees to maintain service levels.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Developed strong relationships with the team. Still keep in contact to this day.
Education
Bachelor of Science - Early Childhood Education And Liberal Studies
Westfield State University
Westfield, MA05.2016
Skills
- Knowledge of Child Development
- Emotional Support
- Behavior Modeling
- Positive Reinforcement
- Safety Consciousness
- Time Management
- Problem Solving
- Dependable and Responsible
- Honest
- Proactive
- Communicative
- Positive
Timeline
Full Time Nanny
Avery Cavanah
10.2020 - 12.2024
Private Nanny
Ruth Ueijo
01.2020 - 03.2020
Babysitter
Emalia Pietsch Hogan
06.2019 - 12.2024
Private Nanny
Julia Matsuura
09.2018 - 12.2019
Waialae Baptist Preschool
08.2017 - 08.2018
Travel Consultant
Travel Reports
06.2016 - 08.2017
Cashier Team Lead
Pats Place Restaurant
08.2012 - 08.2016
Bachelor of Science - Early Childhood Education And Liberal Studies
Westfield State University