Olivia DuBrul
Charleston,SC
Overview
7
7
years of professional experience
Work History
Receptionist / Personal Assistant
Scarlett Hawkins Medspa
09.2023 - Current
- Greet incoming visitors and customers professionally and provided] friendly, knowledgeable assistance.
- Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolve customer problems and complaints.
- Enhance executive's productivity by managing schedules, organizing meetings, and overseeing correspondence.
Office Intern
The Automaster
05.2022 - 08.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted in project management and timely completion of tasks.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
Hostess
Leon's Oyster Shop
08.2019 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Babysitter
Danni Stoner
05.2019 - 08.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up playr oom.
- Prepared healthy, age-appropriate snacks and meals.
- Drove children to and from extracurricular activities.
Server
Burlington Bay Market & Cafe
05.2017 - 08.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Communications
College of Charleston
Charleston, SC08.2023
Skills
- Proficiency in Microsoft Suite, Google Suite/Docs, and Qualtrics XM
- Proficiency in calendar management
- Proficiency in customer and client relations
- Strong customer service, problem-solving skills, and research
- Highly motivated, personable, and team-oriented
Timeline
Receptionist / Personal Assistant
Scarlett Hawkins Medspa
09.2023 - Current
Office Intern
The Automaster
05.2022 - 08.2022
Hostess
Leon's Oyster Shop
08.2019 - 01.2020
Babysitter
Danni Stoner
05.2019 - 08.2019
Server
Burlington Bay Market & Cafe
05.2017 - 08.2017
Bachelor of Arts - Communications
College of Charleston