Olivia Dul
Orlando
Summary
Motivated and results-oriented professional with a strong background in marketing and customer service, bringing 5 years of experience in delivering high-impact solutions and driving business growth. Proven ability to manage complex projects, collaborate across teams, and adapt quickly in fast-paced environments. Committed to continuous learning and delivering excellence in every role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Helios Grand Hotel
04.2023 - Current
Creative Strategy & Social Media Account Manager
SelectFlorida
01.2022 - 07.2023
- Manage SelectFlorida's statewide social media presence (Twitter, Facebook, LinkedIn, Instagram) for all areas of EFI. This management includes:
- Content creation and curation
- Strategic campaign development
- Strategic planning and scheduling posts using EFI's scheduling platform
- Drafting, collaborating, editing, and scheduling content
- Public optic and political research
- Utilize graphic design to support various initiatives throughout the organization, such as social media, annual reports, marketing materials
- Engagement tracking and analyzation to show successful engagement online
- Work collaboratively with all SelectFlorida departments to effectively deliver their messages to the public
- Identify and implement new and creative ways to share Enterprise Florida’s message
- Create templates (reports, proposals, emails, etc.) which align with EFI’s corporate brand.
- Participate in team brainstorming efforts and assist in developing and implementing creative direction for brand advertising campaigns, business development proposals and presentations.
- Develop written content based on needs of SelectFlorida's divisions
Social Media Manager
DiscoverABILITY
04.2020 - 01.2022
- Develop and curate engaging content for all 3N2 social media platforms (Facebook, YouTube, X, Instagram, Linkedin)
- Seek and establish community partnerships
- Created and edited written, video, and photo content (including adding transcript and closed/open captioning to videos)
- Design marketing material i.g. brochures, business cards, stickers, flyers, miscellaneous material in correspondence to the company’s brand sheet
- Assist in the development and management of social media marketing and influencer marketing strategy
- Monitor social media channels for industry trends
- Utilize Google Suites
- Analyze data and audiences to determine best target audiences to drive awareness and sales
- Interact with users and respond to social media messages, inquiries, and comments
- Identify target audience and grow our email list
- Design and implement direct email marketing campaigns
- Proofread emails for clarity, grammar, and spelling
- Ensure emails follow industry policies and best practices
- Social media marketing
- Facebook advertising
- Social media planning
- Organic social media growth and presence
Community Outreach Coordinator
DiscoverABILITY
08.2018 - 01.2022
- Attend community Chamber meetings
- Attend county(s) council meetings e.g. Orange County Advocacy Council Committee
- Create connections with business owners
- Process new client referrals generated
- Utilize Constant Contact to generate marketing emails
Lead Training Specialist
DiscoverABILITY
08.2018 - 04.2021
- Company Overview: DiscoverABILITY-Orlando, FL
- Oversee the activity of several employees
- Call and schedule clients for appointments
- Coordinate quarterly schedule
- Create curriculum
- Generate appointment letters
- Created effective reminder letter and follow up letter
- Supervise clients
- Supervise assessments (e.g O
- NET, Pics, Myers Briggs)
- Various levels of disabilities (physical and intellectual)
- Generate department reports and develop action plan
- Teach curriculum to individuals with disabilities
- Generate marketing material and follow through with various vendors
Education
Bachelor's - Rehabilitation and Human Service
Pennsylvania State University
University Park, PA12.2018
Minor - Psychology
Pennsylvania State University
High School Diploma -
Elmwood Park High School
Elmwood Park06-2014
Skills
- Content creation
- Inside sales
- Marketing
- Time management
- Bartending
- Email marketing
- Communication skills
- Facebook Advertising
- Proofreading
- Organizational skills
Certification
- Real Estate License
- June 2023 to June 2026
Timeline
Bartender
Helios Grand Hotel
04.2023 - Current
Creative Strategy & Social Media Account Manager
SelectFlorida
01.2022 - 07.2023
Social Media Manager
DiscoverABILITY
04.2020 - 01.2022
Community Outreach Coordinator
DiscoverABILITY
08.2018 - 01.2022
Lead Training Specialist
DiscoverABILITY
08.2018 - 04.2021
Minor - Psychology
Pennsylvania State University
Bachelor's - Rehabilitation and Human Service
Pennsylvania State University
High School Diploma -
Elmwood Park High School
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