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Senior Claim Benefit Specialist

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Associate Principal Engineer

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 Empathetic Hospice Nurse promoting over 13 years of expertise in healthcare industry. Knowledgeable in at-home and inpatient settings. Successful background providing compassionate, quality palliative care. 

Dynamic and results-oriented professional with a proven track record in event planning and customer service excellence, honed at Autumn Hills Campground. Skilled in engaging customers, promoting loyalty programs, and ensuring seamless operations through effective emergency preparedness and product restocking. Demonstrated ability to enhance customer experiences, achieving significant participation in events and activities.


Experienced in aquatic professional with strong commitment to safety and effective emergency response. Skilled in CPR, first aid and water rescue, ensuring secure environment for all participants. Team-oriented and results-driven, adaptable to changing needs and able to support colleagues seamlessly. Reliable and prepared to contribute to success of any aquatic facility.

Detail-oriented concrete laborer skilled in concrete finishing, site preparation, and safety protocols. Proficient in operating hand and power tools, ensuring a secure work environment. Dedicated concrete laborer with a strong background in site preparation and concrete finishing. Expertise in operating heavy machinery and adhering to safety protocols. Committed to effective teamwork and timely project completion. Reliable concrete laborer experienced in demolition, concrete mixing, and equipment operation. Known for proficiency in hand tools and power tools, with a focus on maintaining safety and quality on job sites.

Dedicated family services professional with a passion for supporting families in overcoming challenges and improving their daily lives. Experienced in offering strength-based, community-driven support to empower individuals and families to reach their goals. Committed to making a positive impact on the lives of those in need through compassionate and effective service delivery. Seeking opportunities to apply expertise and passion for helping others in a rewarding role within the family services field.

Versatile and entrepreneurial leader with a proven track record of opening and managing four successful businesses, including Twin Lakes Pet Resort LLC. Excelled in budget management and customer service, demonstrating exceptional problem-solving skills and the ability to foster significant relationships. Achieved operational efficiency and productivity across diverse industries, showcasing a blend of hard and soft skills.

Highly skilled healthcare professional with strong expertise in administration and clinical skills. Knowledge in medical billing and coding, insurance, and the operations of a busy office. Adept at accurately processing patient data and insurance claims while ensuring compliance with regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in medical terminology, coding systems, and electronic health records, with reliable and efficient work ethic. Able to communicate efficiently with staff and patients to provide the best outcome possible for all parties.

Vision and Mission

In the BPO industry for the past seven years, I have witnessed firsthand the importance of customer service experience. One of the most rewarding aspects of my job has been the opportunity to work with a diverse group of clients, each with unique needs and challenges. Through collaboration and a deep understanding of our client's needs, we have developed comprehensive client solutions that have given our clients the peace of mind they need to focus on their core business activities.

Dynamic Recovery Specialist with a proven track record at Select Health, excelling in customer service and conflict resolution. Adept at processing medical claims and authorizations, leveraging strong analytical skills to enhance operational efficiency. Bilingual communicator, fostering collaboration across departments to meet diverse client needs and improve service delivery.

Accomplished Test Claim Specialist with a proven track record at Coram, adept in handling sensitive information and enhancing customer satisfaction. Excelled in reducing claim processing times through efficient workflow strategies. Skilled in Microsoft Office and proficient in ICD 9 and ICD 10 coding, demonstrating exceptional analytical abilities and a commitment to excellence.

Olivia Ellis

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Prior Authorization Specialist

Registration Representative

Education

Master of Social Work - Social Work

Bachelor of Science - Biology

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Prior Authorization Specialist

Registration Representative

Master of Social Work - Social Work

Bachelor of Science - Biology

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