Olivia England
Pensacola,FL
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician II, Emergency Department
Baptist Hospital
10.2023 - Current
- Assists in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Monitor patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Assists nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Follows directions of licensed nurses to administer treatments.
- Foster strong relationships with colleagues, contributing to a collaborative work environment that prioritizes teamwork among staff members.
- Perform blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Enhance patient satisfaction by providing compassionate and attentive care.
Pain Management Technician
Gulf Breeze Hospital
05.2022 - 10.2023
- Cleaned and maintained operating equipment to keep resources in good working condition and ready for use.
- Supported successful procedures by anticipating physician needs and providing necessary assistance during procedures.
- Anticipated physician needs and handed instruments and supplies to physicians during procedures.
- Minimized potential infections by maintaining cleanliness and sterilization of procedure rooms before and after each procedure.
- Sterilized instruments and equipment for specific procedures and arranged for physicians.
- Created safe operating environments for invasive and non-invasive procedures.
- Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
- Prepared patients for procedures by cleaning and disinfecting surgical sites and positioning patients.
- Protected privacy rights of patients by adhering strictly to HIPAA regulations throughout all aspects of their surgical experience.
Procedure Technician
DYNAMIC Pain And Wellness
05.2020 - 01.2022
- Educated patients on expected side effects and discomfort levels post-procedure.
- Transported patients to and from procedures to promote timely procedure room turnover.
- Supported successful surgeries by anticipating physician needs and providing necessary assistance during procedures.
- Introduced new staff members to training protocols regarding procedure room procedures, infection control, safety standards, and overall facility policies.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Sterilized instruments and equipment for specific procedures and arranged for physicians.
- Created safe operating environments for invasive and non-invasive procedures.
- Prepared patients for procedures by cleaning and disinfecting procedure sites and positioning patients.
- Facilitated efficient post-operative processes by promptly disassembling equipment, disposing of waste materials, and transferring patients to recovery units as required.
- Kept accurate records of surgeries to maintain patient confidentiality.
- Maintained records to document patient medical history and surgical procedure notes.
- Protected privacy rights of patients by adhering strictly to HIPAA regulations throughout all aspects of their surgical experience.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Performed radiographic imaging procedures according to established protocols during procedures.
Patient Care Technician, Cardiac Unit
Baptist Hospital
03.2019 - 05.2020
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Delivered high-quality care to cardiac and med-surge patients in hospital facility.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education Director
USS ALABAMA Battleship Memorial Park
12.2017 - 10.2018
- Coordinated interdisciplinary initiatives that promoted collaboration between departments and enhanced overall learning experiences for students.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Oversaw development and implementation of quality educational programs.
- Planned, administered and controlled budgets and produced financial reports.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Developed engaging and effective curricula for students aged 5 to 18.
Gift Shop Associate
USS ALABAMA Battleship Memorial Park
07.2011 - 05.2017
- Handled phone inquiries professionally, directing calls as needed or providing accurate information regarding products or store and park policies.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Collaborated with team members to create eye-catching merchandise displays, attracting customer attention and boosting sales.
- Welcomed visitors warmly upon entering the gift shop, fostering a positive shopping experience from the outset.
- Maintained an organized and visually appealing store environment.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed transactions efficiently, ensuring accurate payment handling and minimal wait times for customers.
Education
Bachelor of Science - Exercise Science
University of South Alabama
Mobile, AL05.2017
High School Diploma -
Murphy High School
Mobile, AL05.2012
Skills
- Phlebotomy Training
- First Aid
- Specimen Collection
- EMR Updating
- Basic Life Support
Certification
Basic Life Support
Crisis Prevention and Intervention
Timeline
Patient Care Technician II, Emergency Department
Baptist Hospital
10.2023 - Current
Pain Management Technician
Gulf Breeze Hospital
05.2022 - 10.2023
Procedure Technician
DYNAMIC Pain And Wellness
05.2020 - 01.2022
Patient Care Technician, Cardiac Unit
Baptist Hospital
03.2019 - 05.2020
Education Director
USS ALABAMA Battleship Memorial Park
12.2017 - 10.2018
Gift Shop Associate
USS ALABAMA Battleship Memorial Park
07.2011 - 05.2017
Bachelor of Science - Exercise Science
University of South Alabama
High School Diploma -
Murphy High School
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