Olivia Eyestone
Portland,USA
Summary
Diligent Server and Customer Service Rep. with solid background in providing exceptional customer service in high-paced environments. Effectively manages table concerns and collaborates with kitchen staff, sales staff, and management to ensure smooth operations and satisfied guests. Demonstrates strong multitasking abilities and attention to detail, ensuring a seamless dining experience and performance within her role at the restaurant.
Overview
11
11
years of professional experience
Work History
Server/Customer Service Representative
Fogo De Chao
06.2023 - Current
- Balancing multiple tasks in a set amount of time while focusing on efficiency
- Constant communication with managers, servers, and other departments
- Interactions with hundreds of guests a day and creating a connection to create the best experience
- Delivers exceptional customer service in high-volume dining environment.
- Promoted twice in a year and a half from Host to Customer Service Representative
Camp Counselor
Portland State University School of Music
06.2023 - 07.2027
- -constant use of problem-solving, time management, and team-building skills
- -managed safety of up to 30 children in a public setting
- -schedule organization, project management, and customer service
- Developed and implemented engaging programs and activities tailored to diverse age groups.
Guest Service/Barista
Target
06.2022 - 10.2022
- -Quick problem-solving, organization, and management of operations
- -multi-tasking at the coffee stand while providing excellent service through communication with customers
- -effective and efficient cleaning rituals to provide the best experiences for guests
Volunteer
David Douglas Soccer Club
09.2016 - 10.2020
- -assistant coaching for youth soccer club
- -leadership opportunities through leading drills and teaching technical abilities
- -preparing and organizing gameplay and skill development
Education
High School Diploma -
David Douglas High School
Portland, OR06-2023
Bachelor of Arts - Music Education
Portland State University
Portland, Oregon, OR06-2027
Skills
- 2023 Oregon National Guard Most Valuable Teammate Award (soccer)
- Captain of the varsity soccer team at high school
- Section Leader in top band at high school and orchestra at PSU
- Hosting events through girl scouts (world health day, songfest, day camps)
- Resolving parental concerns while multitasking childcare
LEADERSHIP
CUSTOMER SERVICE
- Resolving customer concerns in a timely manner to benefit all parties
- Developing clear lines of communication from staff to parents
- Experience in public speaking and sales through girl scouts since an early age
- 10 years of musical experience performing via french horn, mellophone, trumpet, and singing
- -performance experience through theater competitions and plays (Clue, War of The Worlds, etc)
PERFORMING/PUBLIC SPEAKING
2023 National Coast Guard Most Valuable Teammate (Women's Soccer)
Recieved this award for her ability to build community and foster growth in skill with her teammates while also balancing an extremely busy school and work schedule as a senior in high school
Timeline
Camp Counselor
Portland State University School of Music
06.2023 - 07.2027
Server/Customer Service Representative
Fogo De Chao
06.2023 - Current
Guest Service/Barista
Target
06.2022 - 10.2022
Volunteer
David Douglas Soccer Club
09.2016 - 10.2020
High School Diploma -
David Douglas High School
Bachelor of Arts - Music Education
Portland State University