Olivia Farfan

•Delivered expert hair services including precision cutting, custom coloring, balayage, styling, and treatments for a diverse clientele.

•Conducted thorough consultations to assess client needs and recommend personalized styles, treatments, and products.

•Collaborated with stylists and makeup artists for events, photo shoots, and special occasions.

• Delivered expert hair services including precision cutting, custom coloring, balayage, styling, and treatments for a diverse clientele.
• Managed scheduling, payments, and product sales
• Built and maintained a strong book of repeat clients through exceptional service, consistent follow-ups, and client education

•Kept work areas, tools and equipment clean and properly sanitized

to minimize disease transfer and health risk of shared environment.

•Helped prepare clients for hair service.

•Prepared and mixed color formulas for clients' hair.

•Supported reception desk, receiving phone calls, entering

appointments and collecting payments for services rendered.

•Pleasantly interacted with customers during hectic periods to

promote fun, positive environment.

•Created wide variety of hot and cold drinks in average shifts with

consistently positive customer satisfaction scores.

•Cleaned counters, machines, utensils and seating areas daily.

•Controlled line and crowd with quick, efficient service.

•Memorized recipes for specialty coffee beverages and seasonal offerings

• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.