Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Felix

St. Cloud,FL

Summary

Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Security Guard

Allied Universal
01.2021 - 07.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Delivery Driver

Amazon
02.2020 - 01.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Business

Clark Atlanta University
Atlanta, GA

High School Diploma -

Brookville High School
Lynchburg, VA
06.2017

Skills

  • Verbal and Written Communication
  • English Fluency
  • Emergency Response
  • Customer Service
  • Organizational Standards
  • Time Management
  • Active Listening
  • Attention to Detail

Timeline

Security Guard

Allied Universal
01.2021 - 07.2022

Delivery Driver

Amazon
02.2020 - 01.2022

Business

Clark Atlanta University

High School Diploma -

Brookville High School

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Olivia Felix