Olivia Fleege
Columbia,MO
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Job Shadow
Women and Children Hospital
Columbia, Missouri
10.2025 - Current
- Observed daily routines of labor and delivery nurses to understand patient care processes
- Reviewed skills and tasks required in labor and delivery to gain deeper insight into nursing responsibilities
- Conducted 4-hour observation to gather insights on labor and delivery nursing practices and workflows
Job Shadow
Belleville Healthcare Center
Belleville, Illinois
05.2025 - 08.2025
- Observed nurse practitioners perform daily routines, gaining insight into their critical role in patient care
- Learned assessment and treatment methods for illnesses, focusing on diagnostic tests and their applications
- Completed 30 hours of observation in a clinical setting, enhancing understanding of clinical practices
Education
Bachelor of Nursing - Nursing
University of Missouri
Columbia, MO05-2029
Skills
- Patient assessment
- Customer service
- Organizational skills
- Friendly, positive attitude
- Team collaboration
- Time management
- Flexible and adaptable
VOLUNTEER EXPERIENCE
- Southwestern Illinois College Programs and Services for Seniors Events, Volunteer, Belleville, Illinois, 2024-01, 2025-05, Assisted senior citizens with helping them with technology and to provide a helping hand in using iPhones, laptops, iPads, and androids, 20 hours
- Art on the Square, Volunteer, Belleville, Illinois, 2023-05, 2024-05, Participated every year of the Annual Art on the Square hosted by Downtown Belleville and offered services through taking the trash out, passing flyers out, painting, and providing water and food for people, 15 hours
- Ronald McDonald House, Volunteer, Columbia, Missouri, 2025-09, Present, Volunteered at RMH by assisting with meal preparation, cleaning, and maintaining a welcoming environment for families staying at the facility, 4 hours
ACTIVITIES
- Alpha Delta Pi Sorority Member
- Show Me Happy Club
- DEI Committee
- House Monitor for Mizzou Homecoming
ADDITIONAL EXPERIENCE
- Cashier at Bennies Pizza Pub; October 2023-August 2024
- Server at Next Up Bar and Grill; May 2026-August 2026
- Aquatic Event Frontline; March 2026-Present
- Nanny; January 2023-Present
Timeline
Job Shadow
Women and Children Hospital
10.2025 - Current
Job Shadow
Belleville Healthcare Center
05.2025 - 08.2025
Bachelor of Nursing - Nursing
University of Missouri