Olivia Flint
Summary
Accomplished Leader & Program Director with 10 Years of Success in Stakeholder Engagement, Staff Development, Budget Management and Enhancing Client Outcomes.
Overview
7
7
years of professional experience
Work History
Access Center Director
Safe Place for Youth
01.2024 - Current
- Led the strategic development of programs and increased client engagement in services by 50% through data-driven strategies.
- Optimized a multi-million-dollar budget, ensuring fiscal responsibility, regulatory compliance, and resource efficiency.
- Provided leadership for a 12-member team, implementing strengths-based coaching and staff development to enhance retention, productivity, and performance outcomes.
- Streamlined data recording systems, improving accuracy from 60% to 95%, ensuring quality assurance, and grant compliance.
- Cultivated strategic partnerships with government agencies and key stakeholders to drive cross-functional collaboration, and expand revenue.
Permanent Housing Manager
The People Concern
06.2023 - 01.2024
- Developed and enhanced 10 employment and housing programs, resulting in a 45% improvement in client outcomes.
- Achieved a 98% success rate in permanent housing retention while addressing mental health, substance use, and income support needs.
- Built and maintained strong stakeholder relationships to ensure streamlined service delivery and optimal client support.
Housing & Benefits Coordinator
A New Way of Life ReEntry Project
11.2022 - 01.2023
- Executed impact-driven social service initiatives, securing healthcare, financial benefits, and essential life documents for over 100 clients.
- Optimized resource allocation through strategic community engagement and coalition partnerships.
- Facilitated negotiation and conflict resolution in high-pressure environments, ensuring client stabilization, and program effectiveness.
Program Manager
LifeWay Youth Center
01.2018 - 12.2021
- Developed and led programs that empowered marginalized communities through education and leadership development, driving measurable community impact.
- Supervised and trained 20 staff members, overseeing event planning, program development, and curriculum design.
- Applied strategic planning and data-driven insights to optimize program scalability, effectiveness, and long-term sustainability.
Education
Master of Divinity -
Princeton Seminary
Bachelor of Science - Youth Psychology
Houghton College
Skills
- Program Development
- Data Analysis
- Budget Management
- Stakeholder Engagement
- Team Leadership
- Communication
- Regulatory Compliance
- Business Development
- Client Relationship Management
- Data-Driven Decision Making
- Conflict Resolution
- Microsoft Office Suite
Timeline
Access Center Director
Safe Place for Youth
01.2024 - Current
Permanent Housing Manager
The People Concern
06.2023 - 01.2024
Housing & Benefits Coordinator
A New Way of Life ReEntry Project
11.2022 - 01.2023
Program Manager
LifeWay Youth Center
01.2018 - 12.2021
Master of Divinity -
Princeton Seminary
Bachelor of Science - Youth Psychology
Houghton College
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