Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Fox

Los Angeles,CA

Summary

A highly organized and versatile professional with proven expertise in hospitality, estate & client management, professional organization and retail operations. Demonstrated success in client relations, managing high-value properties, coordinating vendors, and overseeing daily logistics with discretion and efficiency. Strong leadership and customer service experience as a store manager and hostess with a keen eye for detail, exceptional communication skills, and a proactive approach to problem solving.

Overview

7
7
years of professional experience

Work History

Estate Manager/Personal Assistant

Thomasine Richards/Lilian Hahn
Montecito, CA./Augusta, GA
01.2023 - Current
  • Tracked inventory levels of supplies used throughout the estate and placed orders when needed.
  • Organized travel arrangements, including flights, accommodations, and transportation.
  • Supervised/coordinated estate staff members
  • Provided guidance on interior design elements such as furniture layout and fixtures selection.
  • Developed and implemented organizational systems
  • Created detailed plans to de-clutter and organize residential and commercial spaces.
  • Assisted with packing and unpacking services during moves or home renovations.

Operations Manager (Part Time)

The Vintage Fox
Santa Barbara, CA
02.2019 - 12.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling
  • Developed strategies to maximize sales and profitability
  • Recruited, trained and supervised new employees
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
  • Assist the owner in scheduling, interior design, display staging, and overall operations
  • Manage social media efforts, campaigns, and email campaigns
  • Manage social media efforts, campaigns, and email campaigns
  • Product staging/displays, inventory management, client interaction and negotiations and estate sale organization
  • Assist in planning & executing store events

Hostess

Nobu
Los Angeles, CA
01.2018 - 12.2018
  • Acted as the lead customer service representative for customers and VIP guests, and accommodated and acted as the point of contact for VIP and celebrity clientele.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Provided menus to customers and answered questions regarding menu items.
  • Verified reservations and wait times with customers.
  • Trained new hosts/hostesses

Education

Associate of Arts - Liberal Arts and Sciences

Santa Monica College
Santa Monica, CA
12-2017

Skills

  • Interior design
  • Customer service
  • Social media expertise & management
  • Client Relations & communication
  • Project management & organization
  • Proficient in various business platforms including Microsoft Suite (Excel, Word, PPT, etc), Photoshop
  • Email operating systems (Constant Contact and MailChimp), Booker, SevenRooms

Timeline

Estate Manager/Personal Assistant

Thomasine Richards/Lilian Hahn
01.2023 - Current

Operations Manager (Part Time)

The Vintage Fox
02.2019 - 12.2023

Hostess

Nobu
01.2018 - 12.2018

Associate of Arts - Liberal Arts and Sciences

Santa Monica College

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