Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Franklin

Auburn

Summary

Hardworking individual with experience in costumer service, multitasking, and handling a busy schedule.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and fiber optic cables. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Networking and Systems Specialist

US Army National Guard
05.2024 - Current

Setting up and managing communication networks, troubleshooting issues, performing maintenance on network hardware, ensuring secure data transmission.




Professional Dog Groomer

SpaDel LLC
02.2023 - 12.2023
  • Maintained cleanliness of work areas by sanitizing equipment after each use.
  • Developed positive relationships with clients to ensure repeat business opportunities.
  • Handled cash transactions accurately when accepting payment from customers.
  • Developed long-term relationships with clients and bonded with animals through regular contact.

Professional Dog Groomer

PetSmart
05.2021 - 02.2023
  • Kept accurate records of services performed for each animal.
  • Maintained a clean work environment throughout the day.
  • Assisted with scheduling appointments while ensuring efficient workflow.
  • Responded to customer inquiries in a timely manner via phone or email communication.
  • Managed financial transactions including receiving payments from customers.
  • Groomed pets using a variety of clippers, scissors, shears, combs, brushes and other grooming tools.

Education

Bachelor of Science - Software Engineering, Minor in Business Management

Auburn University
Auburn, AL
08.2025

Associate of Science - Software Engineering

Southern Union State Community College
Wadley, AL
01-2025

Skills

  • Facilities Maintenance
  • US Soldier
  • Customer Service
  • Customer Communication
  • Critical Thinking
  • Teamwork and Collaboration
  • Honest and Dependable
  • Technical troubleshooting

Certification


  • Networking Communication Systems Specialist, US Army 2024
  • Secret Security Clearance, US Army 2024


Timeline

Networking and Systems Specialist

US Army National Guard
05.2024 - Current

Professional Dog Groomer

SpaDel LLC
02.2023 - 12.2023

Professional Dog Groomer

PetSmart
05.2021 - 02.2023

Bachelor of Science - Software Engineering, Minor in Business Management

Auburn University

Associate of Science - Software Engineering

Southern Union State Community College
Olivia Franklin