Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Timeline
Generic

Olivia Freudenberg

Glendale,CA

Summary

Strategic Human Resources Partner with background in developing and implementing HR strategies to align with business objectives. Proven ability in employee relations, talent acquisition, performance management and organizational development. Strengths lie in fostering positive work culture, driving employee engagement and facilitating change management. Notable impact made through strategic planning, policy development and implementation of best practices for improved efficiency.

Overview

12
12
years of professional experience

Work History

Human Resources Partner

Amazon MGM Studios
01.2021 - Current
  • Acted as the main HR liaison for tech and corporate operations, providing guidance on employee relations. Utilized HR metrics to identify trends and develop strategic action plans.
  • Partners with legal and leadership to conduct complex employee investigations, ensuring fair and compliant resolutions.
  • Analyzes HR metrics and data trends to develop strategic action plans addressing attrition, engagement, and attendance challenges.
  • Coaches managers through performance management processes, including PIPs, progressive discipline, and difficult conversations.
  • Implements HR programs and initiatives that drive business results, while enhancing employee experience and organizational effectiveness.
  • Drives talent management strategies through promotion planning, succession management, and career development programs.
  • Ensures organizational compliance through proactive audits, policy implementation, and manager education programs.
  • Designs and delivers leadership training focused on management effectiveness, HR best practices, and coaching skills.
  • Collaborates with cross-functional teams on strategic workforce planning and operational initiatives.

Client Success Manager

Elevated Resources, Managed Service Provider (MSP)
01.2013 - 01.2021
  • Led key account management and growth initiatives for a national managed service provider by implementing a streamlined recruiting and onboarding process for organizations with large, contingency workforces.
  • Mitigated risk and provided cost efficiencies by executing contractor onboarding, benefits administration, background checks, drug screen testing, and associated off-boarding activities.
  • Provided streamlined communication as the key point of contact to coordinate sourcing objectives with business unit owners, talent acquisition, and vendors.
  • Conducted employee investigations, including documentation and corrective action recommendations, in collaboration with Client HR Business Partners.
  • Mitigated co-employment risks by coaching client managers on contingent workforce rules of engagement.
  • Developed personnel policies and procedures in accordance with state-specific laws and regulations, and ensured client compliance when onboarding W-2 contingent workers.
  • Conducted workers' compensation investigations, including documentation, reporting of work-related injuries, and working with outside counsel to alleviate the burden for clients.
  • Ensured cost containment and smooth onboarding of temp-to-hire contractors for clients by utilizing bill rate benchmarking data and competitive bidding that aligned with current market rates.
  • Managed supplier contract compliance, contract negotiations, and vendor management system training and administration.
  • Presented management-level reporting and analytics for client quarterly business performance reviews.

Education

Bachelor of Science - Business Administration, HR Concentration

University of Phoenix
Tempe, AZ
01-2022

Skills

  • Bilingual Spanish
  • Employee Relations and Investigations
  • HR Compliance and Policy Development
  • Performance management
  • Change Management
  • Training and Development Design
  • Data Analysis and Reporting
  • Talent Management and Succession Planning
  • Vendor management and contract negotiations
  • Risk Management and Compliance
  • Strategic Program Implementation

Hobbies and Interests

  • Yoga
  • Hiking
  • Avid LA Sports Fan
  • Movies
  • Ongoing Learning and Professional Development

Languages

Spanish, Bilingual

Timeline

Human Resources Partner

Amazon MGM Studios
01.2021 - Current

Client Success Manager

Elevated Resources, Managed Service Provider (MSP)
01.2013 - 01.2021

Bachelor of Science - Business Administration, HR Concentration

University of Phoenix

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Olivia Freudenberg