Summary
Overview
Work History
Education
Skills
Certification
Technology Systems
Timeline
Generic

Olivia Galvin

Ashburn,VA

Summary

Dedicated Human Resources Director competent in driving organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with a strong focus on team collaboration and achieving measurable outcomes. Adaptable, reliable, and skilled in navigating dynamic environments and aligning HR strategies with business goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Director of Human Resources

Phase2 Technology
06.2019 - Current

Leads the Human Resources function under executive leadership, developing policies in partnership with executives and legal counsel to meet workforce and legislative needs. Delivers exceptional customer service to employees, collaborates with managers, and manages all employee benefits. Ensures compliance with federal and government contractor requirements, including ACA, EEO-1, and Affirmative Action. Oversees HR programs, employee relations, performance management, and leave administration. Supports talent acquisition efforts, particularly for technical roles, and coordinates internal events and office operations for the headquarters.

Human Resources Assistant

Digital Intelligence Systems
06.2018 - 06.2019

Supports the HR department by assisting with daily administrative tasks such as maintaining employee records, processing documentation, and updating HR databases. Helps with onboarding by preparing new hire paperwork and organizing orientation sessions. Assists with payroll processing, benefits administration, and answering employee inquiries about policies and procedures. Supports HR programs related to employee engagement, performance management, and training. Ensures compliance with HR policies and assists in maintaining confidentiality of sensitive information.

Lead Administrator

Robert Half International
02.2017 - 06.2018

Provides support to talent solutions professionals by assisting with onboarding, terminations, and candidate documentation. Manages candidate information in the internal database, tracks time sheets, and prepares payroll adjustments. Oversees office supply inventory and ensures compliance with company guidelines. Responds to client and candidate inquiries, supports technology initiatives, and contributes to revenue-generating activities.

Benefits Administrator

Innovative Employer Solutions
09.2015 - 12.2016

Manages daily operations, including employee enrollment, eligibility reviews, and claims processing in collaboration with insurance providers. Communicates benefits information and plan changes to employees, manages open enrollment periods, and maintains accurate records. Oversees reimbursement procedures, tracks leaves of absence, and coordinates monthly billing processes.

Education

Bachelor of Arts in Communication -

University of South Florida
Tampa, FL

Master of Science in Human Resources Leadership -

West Virginia University
Morgantown, WV
2025

Skills

  • Strategic Workforce Planning
  • Talent Acquisition & Retention
  • Employee Engagement & Development
  • Performance Management
  • Compensation & Benefits Administration
  • HR Policy & Compliance
  • Change Management
  • Organizational Development
  • Conflict Resolution & Employee Relations
  • HR Technology & Systems (eg, HRIS, ATS)

Certification

  • SHRM- Certified Professional (SHRM-CP), Society for Human Resources Management
  • Human Resource Management, George Mason University
  • Benefits Account Manager, National Association of Health Underwriters

Technology Systems

  • Google Suite
  • MS Office Suite
  • HRIS (ADP, PeopleSoft, Workday, Rippling)
  • ATS (Paycor, Workable, Greenhouse, Rippling)
  • Project Management (Monday, Trello, Jira)
  • Agreements (DocuSign, Adobe)
  • Surveys (Qualtrics, Culture Amp)
  • Training & Development (KnowBe4, Udemy)
  • Background Screening (HireRight, Sterling, E-Verify)

Timeline

Director of Human Resources

Phase2 Technology
06.2019 - Current

Human Resources Assistant

Digital Intelligence Systems
06.2018 - 06.2019

Lead Administrator

Robert Half International
02.2017 - 06.2018

Benefits Administrator

Innovative Employer Solutions
09.2015 - 12.2016

Bachelor of Arts in Communication -

University of South Florida

Master of Science in Human Resources Leadership -

West Virginia University
Olivia Galvin