Olivia Gamache
Hooksett,NH
Summary
Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Familiar with centrifugation and apheresis. Easily adaptable and efficient employee dedicated to using a compassionate and caring approach to provide outstanding patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Collections II
American Red Cross
Manchester, NH
01.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards
- Collected 470-520ml of blood along with six test tubes per collection
- Verified donor identification and assigned DIN/labels
- Properly assessed donor health history
- Ensured donor safety and blood product quality
- Followed FDA regulations
- Counseled and answered donor questions and concerns by understanding empathy
Restaurant Hostess
Uno Pizzeria & Grill
Concord, NH
09.2022 - 02.2024
- Greeted customers and escorted them to their tables
- Handled customer complaints and issues calmly and effectively
- Communicated with all staff to ensure quality service was provided to guests
- Created friendly relationships with regular customers and guests
- Maintained restaurant cleanliness
- Provided assistance to servers during rush hours to ensure orders were being fulfilled promptly
Education
Certificate of Completion - Phlebotomy
Phlebotomy Training Specialists
Manchester, NH12-2023
High School Diploma -
Pinkerton Academy
Derry, NH06-2023
Skills
- Customer service
- Hemoglobin Testing
- HIPAA Compliance
- Blood collection
- Data Entry
- Donor screening
- Specimen handling
- Medical terminology knowledge
Certification
- Phlebotomy Training Certificate Dec. 19, 2023
- NHCO Certified Phlebotomy Technician Dec. 19, 2023
Timeline
Collections II
American Red Cross
01.2024 - Current
Restaurant Hostess
Uno Pizzeria & Grill
09.2022 - 02.2024
Certificate of Completion - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Pinkerton Academy
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