Olivia Garcia
Fort Worth,TX
Summary
Highly motivated and detail-oriented recent graduate with a passion for nail artistry and client satisfaction. Possesses a strong foundation in nail care techniques, sanitation procedures, and customer service skills. Eager to learn and contribute to a professional salon environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Spiral Diner Bakery
11.2019 - 07.2021
- Led a team of staff members during busy shifts, ensuring efficient service and positive customer interactions
- Developed and implemented strategies to maintain cleanliness and safety within the bakery
- Resolved customer concerns promptly and effectively, exceeding expectations for satisfaction
- Managed cash register activities, including accurate balancing and documentation.
Reception
Phenix Salon Suites
05.2020 - 12.2020
- Established a welcoming atmosphere for salon guests, creating a positive first impression
- Provided accurate information and direction to clients, resolving inquiries efficiently
- Maintained a clean, safe, and secure environment through adherence to established policies
- Effectively managed phone communication, relaying messages and addressing client needs.
Sales Supervisor
Spencer's Gifts
05.2019 - 11.2019
- Led and motivated retail staff, fostering a collaborative and productive work environment
- Created engaging in-store displays to promote product sales and brand awareness
- Ensured merchandise presentation met company standards, implementing proper tagging and security measures
- Supported team members in achieving individual and department sales goals
- Proactively addressed customer concerns and handled complaints to maintain high satisfaction levels.
Produce Assistant Manager
Natural Grocers
01.2018 - 02.2019
- Prioritized exceptional customer service to enhance the shopping experience
- Managed product ordering, stocking, processing, and merchandising according to industry best practices
- Maintained strict quality control procedures to ensure all produce met quality standards
- Provided training and guidance to staff on daily tasks and operational procedures
- Created a clean, organized, and efficient work environment for increased productivity.
Education
Tint School of Make Up And Cosmetology - Nail Technician Program
11.2023
Chisholm Trail High School
01.2017
Skills
- Manicure and pedicure techniques, including gel polish application and nail art
- Sterilization and disinfection procedures
- Client consultation and communication
- Time management and scheduling
- Teamwork and collaboration
- Problem-solving and conflict resolution
- Strong attention to detail
Certification
Texas State Board of Cosmetology Nail Technician License, 01/03/24
Additional Information
- Open to learning new techniques and trends in the nail industry
- Highly adaptable and eager to take on new challenges
- Committed to providing exceptional service and exceeding client expectations
Languages
Spanish
Native or Bilingual
Timeline
Reception
Phenix Salon Suites
05.2020 - 12.2020
Shift Lead
Spiral Diner Bakery
11.2019 - 07.2021
Sales Supervisor
Spencer's Gifts
05.2019 - 11.2019
Produce Assistant Manager
Natural Grocers
01.2018 - 02.2019
Tint School of Make Up And Cosmetology - Nail Technician Program
Chisholm Trail High School
Texas State Board of Cosmetology Nail Technician License, 01/03/24
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