Olivia Gauvin
Administrative/Finance Professional
Winterport,ME
Summary
Driven administrative professional, successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
16
16
years of professional experience
Work History
Registrar
Beal University
Bangor, ME
03.2021 - Current
- Supported development and implementation of clear and successful policies, budgets and procedures for smooth and efficient operations.
- Provided customer service support and advice on regulations and requirements regarding various registration programs.
- Improved department efficiency by more than 50%; allowing for overall department downsizing.
- Automated office operations to manage client correspondence, record tracking and data communications.
Ophthalmic Technician
Vision Care of Maine Bangor
Bangor, MAINE
04.2017 - 08.2019
- Managed over 50 patients daily.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Consumer Loan Officer
Maine Savings
Hampden, ME
09.2015 - 04.2017
- Originated, reviewed, processed, closed and administered over 20 consumer loan proposals weekly.
- Regularly sold add on loan products to maintain top 10% of staff.
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
Sr. Loan Officer/CSR, Sales
Bangor Savings Bank
Bangor, Maine
09.2013 - 09.2015
- Effectively and efficiently built customer relationships resulting in growth of products from 50% to 80%
- Performed daily maintenance of loan applicant database.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Delivered high levels of customer service to facilitate smooth processes.
- Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
Deposit Operations Specialist
Bangor Savings Bank
Bangor, Maine
01.2013 - 10.2013
- Assists with CIF-related functions such as: documentation review, data entry, and scanning.
- Improved accuracy in audits 10%
- Maintains excellent customer service while helping internal customers with problem resolution.
- Processes branch/customer requests including, but not limited to; open, closing accounts, IRA withdrawals, non-posted items, and, positive pay items.
- Performs all required functions in accordance with regulatory compliance guidelines.
Education
Some College (No Degree) -
Beal University
Bangor, ME 07.2022 - Current
Skills
Credit analysisundefined
Timeline
Some College (No Degree) -
Beal University
07.2022 - Current
Registrar
Beal University
03.2021 - Current
Ophthalmic Technician
Vision Care of Maine Bangor
04.2017 - 08.2019
Consumer Loan Officer
Maine Savings
09.2015 - 04.2017
Sr. Loan Officer/CSR, Sales
Bangor Savings Bank
09.2013 - 09.2015
Deposit Operations Specialist
Bangor Savings Bank
01.2013 - 10.2013
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