Olivia Geese
Monroe,NC
Summary
Highly efficient administrative support professional with a proven track record of productivity and task completion. Proficient in data entry, calendar management, and document preparation, ensuring seamless operational flow. Exceptional communication, problem-solving, and time management skills contribute to successful team collaboration and project execution. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change in the workplace.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Carolina Pest Management
Monroe, NC
10.2023 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Scheduled appointments between clients and customers and internal staff members.
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Administrative Assistant
Tip Top Garage Doors
Matthews, NC
01.2022 - 10.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Maintained accurate department and customer records.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
Team Member
Chick-fil-A
Indian Land, SC
02.2019 - 01.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Looked for ways to go above and beyond job requirements.
- Trained new team members using approved training materials and information.
- Processed and retrieved customer special orders.
Education
High School Diploma -
Indian Land High School
Lancaster, SC06-2021
Skills
- Meeting planning
- Expense Reporting
- Bookkeeping
- Filing
- Data Entry
- Office Administration
- Quality Assurance
- Spreadsheets
- Patient Scheduling
- Scheduling
- Digital Archiving
- Database Management
Timeline
Administrative Assistant
Carolina Pest Management
10.2023 - Current
Administrative Assistant
Tip Top Garage Doors
01.2022 - 10.2023
Team Member
Chick-fil-A
02.2019 - 01.2022
High School Diploma -
Indian Land High School
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